Text Formatter (Pabbly): Text Parser - InvalidFormatterType

[Luis R]

Text formatter (Pabbly): Text Parser stopped working on February 8th; it no longer separates the text from the HTML Body of the email using the separator (data after: ") and (data before: ").

 

[ArshilAhmad]

Hi @Luis R,

Could you please share the Workflow URL where you have this concern?

 

[Luis R]

Hi @Luis R,

Could you please share the Workflow URL where you have this concern?

Sure

Pabbly

connect.pabbly.com

 

[ArshilAhmad]

Thank you for sharing the workflow. Please allow us some time to look into this concern. We will get back to you with an update soon.

 

[Preeti Paryani]

Hello @Luis R,

Please recapture a response from the Email Parser and click on the "Save & Send Test Request" button for each step in your workflow. Then, try adding a test and let us know if the workflow functions correctly.

However, if you continue to face any issues, please let us know, and we’ll be happy to assist you further.

 

[Ivan Arnaudov]

Hello @Luis R,

Please recapture a response from the Email Parser and click on the "Save & Send Test Request" button for each step in your workflow. Then, try adding a test and let us know if the workflow functions correctly.

However, if you continue to face any issues, please let us know, and we’ll be happy to assist you further.

Identical issue. Tried the prescribed solution, without difference.

Spoiler: This is the URL of the problematic workflow

Pabbly

connect.pabbly.com

 

[Luis R]

Hello @Luis R,

Please recapture a response from the Email Parser and click on the "Save & Send Test Request" button for each step in your workflow. Then, try adding a test and let us know if the workflow functions correctly.

However, if you continue to face any issues, please let us know, and we’ll be happy to assist you further.

I already tried it, the problem persists.

 

[Preeti Paryani]

Hello @Luis R and @Ivan Arnaudov,

Thank you for the updates. We have escalated the issue to our technical team, and they are currently investigating it. Please allow us some time, and we will get back to you with updates as soon as we have any.

 

[Preeti Paryani]

Hello @Luis R,

It appears that your workflow is currently disabled. Could you please enable it so our team can test the issue

 

[Ivan Arnaudov]

Hello @Luis R and @Ivan Arnaudov,

Thank you for the updates. We have escalated the issue to our technical team, and they are currently investigating it. Please allow us some time, and we will get back to you with updates as soon as we have any.

@Preeti Paryani FYI my workflow works properly since yesterday afternoon.

 

[Preeti Paryani]

Hello @Luis R,

We have enabled your workflow for testing purposes to ensure that the issue has been for your workflow too or not.