Text Splitter Not working correctly

[botbuilders_tech]

Your Task History ID

IjU3NmMwNTY0MDYzZjA0M2M1MjZhNTUzNDUxM2E1MTYzNTQzNyI_3D_pc

I have multiple Text Splitter blocks in my workflow.

The trigger step is an email parser and the text parser works on different parts of the email data.
It was working fine until yesterday. But from today, some text parsers are giving out incorrect data.
I checked the incoming email content to make sure the format hasn't changed and it is fine.

Any reasons why the text splitter action block isn't working correctly?

 

[Pabblymember11]

Hey @botbuilders_tech

The trigger step is an email parser and the text parser works on different parts of the email data.
It was working fine until yesterday. But from today, some text parsers are giving out incorrect data.
I checked the incoming email content to make sure the format hasn't changed and it is fine.

Any reasons why the text splitter action block isn't working correctly?

Please specify which number of the Text Parser you are referring to, as it appears all the steps have worked.

 

[botbuilders_tech]

When i said it wasn't working, i meant to say the text splittler wasn't extracting data as expected.

Pls check the Data out for the following blocks:

Except Transaction ID and Date Range, all other text splitter blocks were giving out incorrect data.

 

[botbuilders_tech]

Any updates regarding this, @Pabbly Team?

 

[Pabblymember11]

Hey @botbuilders_tech

Please check the input data closely, where you are trying to extract the number from the proved text. You have misplaced the letter 'a' in uppercase instead of lower one and because of that you didn't get the desired result.

For step 2 -

Further, the Text Parser action step is working fine.

And for Step 3 -

The 'Before and After' text you provided does not appear in the main text provided, and as a result, the complete text has been delivered.

Similarly, you can verify the format and the input data before attempting again.

 

[botbuilders_tech]

I just noticed that something changed the way Email Parser works.

This is specific to Step 3 screenshot that you shared.

Check the screenshot of email from Meta Ads below.

Until few days back, Pabbly was parsing the email content the parts that I have highlighted in Red, as Body Text
The action block 'Extract Account Name' was based on this red parts. As you can see there is a text 'Receipt for'.

Sometime in the last couple of days, something changed and now only the parts highlighted in BLUE are being parsed under Body Text.

This is why my text parser wasn't working because the 'Data After" part isn't now part of body text.

Please check why some parts of Body Text aren't being parsed correctly.

Hey @botbuilders_tech

Please check the input data closely, where you are trying to extract the number from the proved text. You have misplaced the letter 'a' in uppercase instead of lower one and because of that you didn't get the desired result.

For step 2 -

View attachment 43396

Further, the Text Parser action step is working fine.

View attachment 43397


And for Step 3 -

The 'Before and After' text you provided does not appear in the main text provided, and as a result, the complete text has been delivered.

View attachment 43398

Similarly, you can verify the format and the input data before attempting again.

 

[Pabblymember11]

Until few days back, Pabbly was parsing the email content the parts that I have highlighted in Red, as Body Text
The action block 'Extract Account Name' was based on this red parts. As you can see there is a text 'Receipt for'.

Sometime in the last couple of days, something changed and now only the parts highlighted in BLUE are being parsed under Body Text.

Please cross-check the content you used previously with the content you are currently receiving from Meta, as changes in format may cause your Text Parser passed value to not provide the data as per requirement.

If the incoming email content and its values have changed, you will need to update the Text Parser values accordingly to ensure it process the correct data. This adjustment is necessary because any variation in the structure or format of the incoming email content can prevent the Text Parser from functioning as intended. By aligning the Text Parser values with the new format, you can ensure it continues to extract and process the required information accurately.

 

[botbuilders_tech]

Pls check the screenshot below which is the Body Text and Body Html of Pabbly email parser.

AS you can see the 'receipt for' and the name of the person aren't available in Body Text, but is available in Body HTML.

Are you saying that this change is from the Meta side?

Please cross-check the content you used previously with the content you are currently receiving from Meta, as changes in format may cause your Text Parser passed value to not provide the data as per requirement.

If the incoming email content and its values have changed, you will need to update the Text Parser values accordingly to ensure it process the correct data. This adjustment is necessary because any variation in the structure or format of the incoming email content can prevent the Text Parser from functioning as intended. By aligning the Text Parser values with the new format, you can ensure it continues to extract and process the required information accurately.

 

[Pabblymember11]

Are you saying that this change is from the Meta side?

Please carefully check the provided text to ensure it is available in both the Body Text and the Body HTML.