The webhook does not work in the Acumbamail lists

[Luismi]

There is a problem with Acumbamail.
I add the webhook to the list, as indicated by Pabbly. I give the button to listen to the webhook, then I create a subscriber in the list so that the information reaches the webhook, but it does not find out.
I am adding the subscriber manually. I haven't tested it from a csv, but at least manually, it doesn't work.
Can you check it? Thanks!

 

[Sam]

Yes. Same case with me. I have contacted Acumbamail support, and they said that it's Pabbly Connect problem.

Response:
Label: Error Merge Fields
Value: This parameter is mandatory

Please fix this issue as soon as possible.

 

[Supreme]

There is a problem with Acumbamail.
I add the webhook to the list, as indicated by Pabbly. I give the button to listen to the webhook, then I create a subscriber in the list so that the information reaches the webhook, but it does not find out.
I am adding the subscriber manually. I haven't tested it from a csv, but at least manually, it doesn't work.
Can you check it? Thanks!

Hey @Luismi

We have replied to your query on your privately created thread, kindly check that out.

 

[Supreme]

Yes. Same case with me. I have contacted Acumbamail support, and they said that it's Pabbly Connect problem.

Response:
Label: Error Merge Fields
Value: This parameter is mandatory

Please fix this issue as soon as possible.

Hey @Sam

We looked over your concern on the respective action event, checked the same at our end and it seems like you might be using Acumbamail's free subscription. Whereas they only provide API to those who are paying customers.

 

[Luismi]

It is a pro subscription. I bought it on Appsumo.

I am going to investigate everything you have told me and get in touch with them as well.

Thank you!

 

[Sam]

Hello,

Hey @Sam

We looked over your concern on the respective action event, checked the same at our end and it seems like you might be using Acumbamail's free subscription. Whereas they only provide API to those who are paying customers.


View attachment 4812

Thank you for your support.

Yes, I tried with free account first.


Now, I have a paid account and tried again.

The connection is successful, but I can only get email only. Usually, I can get First name and email as well.

Why?

I connect from SwipePages. The response show First name and email.

But from Acumba, I can get email only ( and ID)

See the attachment.

Thank you.

 

[Sam]

Please ignore my previous post.

I have added a new field (first name) to my Acumba list.

It works now.