ThriveCart 2 Order Bumps (not working)

[alexthearmo]

Hi. I have a Thrivecart product with 2 order bumps. And 2 different pabbly workflows (1 for each bump). But when I'm trying to capture a response, only 1 pabbly workflow triggers. Thrivecart checked their logs and said everything is firing correctly on their end. THey said to check with Pabbly. Here is a video explaining: https://www.loom.com/share/744432a36fa44780a643d2b9d9d238cf?sid=7099ef85-62c0-443a-844d-1fa15d3d2d79

And here are the 2 Pabbly Workflows. Please let me know why the 2nd one is not triggering?

1) https://www.loom.com/share/744432a36fa44780a643d2b9d9d238cf?sid=7099ef85-62c0-443a-844d-1fa15d3d2d79

2) https://connect.pabbly.com/v2/app/w...KDDUBFQIGCF4Ed1RZU39cXwd9BksGfQNGX2xdA1hwUjM#

 

[Preeti Paryani]

Hello @alexthearmo,

Thank you for sharing the details along with the video and workflow links.

Could you please try setting up a new workflow specifically to capture the responses from the ThriveCart bump offer for the "Increasing Engagement Course 3"?

Once done, please test it and let us know whether the responses are being captured successfully in the new workflow. This will help us better understand whether the issue is workflow-specific or related to the trigger configuration.

Looking forward to your update so we can assist you further.

 

[alexthearmo]

Ok, creating a new fresh version fixed it. Thanks!

 

[ArshilAhmad]

Thank you for the update! We’d love to hear your feedback, and it would mean a lot if you could leave us a quick review on Google.