TikTok Leads Workflow "Leak"

[yang_yang74]

Has anyone experienced this issue with TikTok lead workflows in Pabbly?

I set up a TikTok leads-to-Google Sheet workflow specifically for Client A. However, I recently discovered that the Google Sheet for Client A is also receiving leads from Client B.

After investigating the task history, I found that Client B’s leads were being passed through the same workflow, even though I didn’t configure or insert any of Client B’s TikTok lead sources into Client A’s workflow.

Has anyone encountered a similar issue where leads from one client "leak" into another client's workflow? What could be causing this, and how can I prevent it?

Would appreciate any insights!

 

[Preeti Paryani]

Hello @yang_yang74,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next reply: "You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it."

Looking forward to assisting you further.

 

[yang_yang74]

Hi,

1. https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZlMDYzNDA0Mzc1MjZjNTUzNjUxMzEi_pc
2. "You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it." [email protected]

 

[ArshilAhmad]

Thank you for sharing the Workflow URL. Could you also please share the Task History ID where the leads from Client B triggered your workflow? Additionally, kindly clarify what you mean by Client A and Client B by providing their names.