Trying to create a user in Interakt when a klaviyo form in submitted

[manav24ster]

Your Task History ID

IjU3NjYwNTZmMDYzZjA0Mzc1MjY0NTUzNTUxMzQi_pc

Hi,

As mentioned I am creating a work flow for when a form is submitted in Klaviyo, the user details are passed onto Interakt and they are created as a new user.

Context: I want to send a whatsapp message to users when they submit their phone number via Klaviyo. Hence, I have connected both Klaviyo and Interakt accounts to Pabbly. The event I have chosen under Klaviyo is "Form completed by profile" and it is returning a successful test with the values. However, when I added the next step for Interakt as "Create/update a user", and mapped the values from the last step into this, it is returning "result" as 0 and the "message" as "unsuccessful request"

 

[Preeti Paryani]

Hello @manav24ster,

The values under the User-traits field is required to be passed as key-value pairs as per the attached image. We have mapped the data in the required format on your behalf and the action worked fine,refer to the attached image.