Unable to map field from hubspot to infinity

[PTA]

Your Workflow URL

https://connect.pabbly.com/workflow/mapping/IjU3NjcwNTZkMDYzNjA0MzU1MjZlNTUzNjUxMzIi_pc

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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

My workflow is to map newly created contact in hubspot to infinity>P and L board >student Details folder.
I have HubSpot and Infinity connected fine. But from infinity (action) i cannot see the fields to select, that is in hubspot for mapping them to infinity selected folder/fields. After testing it it does create a blank entry in infinity .

 

[Preeti Paryani]

Hello @PTA,

Thanks for sharing the workflow details.

Could you please confirm which specific fields from Infinity you are unable to view in the action step? The fields for mapping will appear only if those fields actually exist in the selected Infinity folder (i.e., the item creation form). If a field is not present in Infinity, it will not show up in Pabbly Connect for mapping.

Please share a screenshot of the Infinity folder showing the fields you expect to map. This will help us verify the missing fields and assist you accordingly.

 

[PTA]

My workflow is to map newly created contact in hubspot to infinity>P and L board >student Details folder.
I have HubSpot and Infinity connected fine. But from infinity (action) i cannot see the fields to select, that is in hubspot for mapping them to infinity selected folder/fields. After testing it it does create a blank entry in infinity .

HI Preeti, sorry for late reply. While awaiting for your response, i tinkled a little bit with a second workflow where i toggled (Map button active) for the Workspace, Board and Parent Folder. from then on the data came in. In regards to finding the fields from HubSpot within the action trigger, it was a bit confusing as the fields were not showing up as expected, i had to make a choice from the dropdown menu, which was showing only one account retrieved from (trigger)previous HubSpot response. Confusing because i was expecting to see Hubspot fields only and was uncertain whether to select from the response showing up. At the end of the day i selected from the response lists accordingly and new contact is now coming from Hubspot to infinity.

On another note, i have another request regarding another workflow which now needs to update existing contact in HubSpot to Infinity and have some questions on it, Should i raised another post request for that?
Thank you.

 

[Preeti Paryani]

Hello @PTA,

Thanks for the update!

You can ask the query here. Just share the workflow URL as well, so we can look into it.

On another note, i have another request regarding another workflow which now needs to update existing contact in HubSpot to Infinity and have some questions on it, Should i raised another post request for that?
Thank you.

 

[PTA]

Hello @PTA,

Thanks for the update!

You can ask the query here. Just share the workflow URL as well, so we can look into it.

Now that contact details from HubSpot is coming in, i wanted to create another workflow so that any changes in HS for existing contacts ( which are now in Infinity) are replicated to infinity. I tried and came up with successful initial response test, but several modification were made in HS contacts to get real results but they did not come across. What is bothering me is that in the action trigger there is a field called "item" . This was not present when we created the workflow to create contact on previous request. On this workflow (to update contact) , it's here and mandatory. I am unable to distinguish what is is related to as it all numbers and letters, even when toggling the mapping button. I can see there is a list of other similar type of characters when trying to select that field. I am guessing one one them may solve my contact update sulution. Your expert advise please.
Workflow: https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTZkMDYzNjA0Mzc1MjZiNTUzMjUxM2Ei_pc

 

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