Urgent: Gmail Emails Consistently Landing in Spam Despite SPF, DKIM & DMARC Passing

I am experiencing a serious Gmail deliverability issue with Pabbly Email Marketing using the Send With Us SMTP.

My sending domain is techgain.net and my sender is [email hidden].

I have verified that:

• SPF passes

• DKIM passes for techgain.net

• DMARC passes

However, emails sent through Pabbly Send With Us are consistently landing in Gmail Spam.

I performed a controlled test using a completely new Gmail recipient that had never previously received any emails from my domain. I sent a very simple, non-promotional transactional-style test email:

Subject: "Your TechGain verification code"

The email contained only a verification code and no promotional links, WhatsApp links, ebook links, or other marketing content. It still went directly to Gmail Spam.

Could you please investigate:

1. What sending IP/IP pool is currently being used for my account?

2. Is the IP shared with other Pabbly customers?

3. What is the current reputation/status of the sending IP?

4. Has my account/domain/IP received any deliverability or spam-related restrictions?

5. Is there anything you recommend changing on the Pabbly Send With Us configuration?

6. Can you confirm whether my account can be moved to a different sending IP/pool if the current IP has poor reputation?

I am trying to determine whether this is a Pabbly sending-infrastructure/IP-reputation issue or a domain-specific reputation issue.

Thank you.

Hello Furkhan,

Thanks for contacting us.

1. What sending IP/IP pool is currently being used for my account?
   - Your emails are being sent with 103.79.1.10 and 103.79.1.11 IP addresses.

2. Is the IP shared with other Pabbly customers?
   - Yes, all the Pabbly Email Marketing users' campaigns are sent through the same shared IPs.

3. What is the current reputation/status of the sending IP?
   - Both the IPs are clean, and emails for all the users are being delivered successfully.

4. Has my account/domain/IP received any deliverability or spam-related restrictions?
   - As your domain techgain.net is just 12 days old with no record of earlier bulk email sending, it has a very moderate reputation as a sender.

5. Is there anything you recommend changing on the Pabbly Send With Us configuration?
   - Configuration is correct; we recommend you send campaigns in small batches to opt-in email addresses, especially with the subscribers who interact with your emails, so that your sender reputation grows and popular ESPs like Gmail, Yahoo, Outlook, etc. recognize you as a good sender.

6. Can you confirm whether my account can be moved to a different sending IP/pool if the current IP has poor reputation?
   - Unfortunately, the account cannot be moved to any other IP addresses as Pabbly Email Marketing uses the same IP addresses for sending email campaigns across all users.

Pabbly Support:
Hello Furkhan,Thanks for contacting us.What sending IP/IP pool is currently being used for my account?- Your emails are being sent with 103.79.1.10 and 103.79.1.11 IP addresses.Is the IP shared with other Pabbly customers?- Yes, all the Pabbly Email Marketing users' campaigns are sent through the sa

So as i am sending emails daily when will it get in the inbox , and if like this happens continously my subscription wont be beneficial for me as i wasted money on pabbly marketing i want solution , as i heard other providers like mailerlite or mailchimp they never have like this problem of shared ip and mails landing in inbox so should i cancel subscription as my days are ending and getting 0 results even with limited subscribers also i tested but landing in spam only. Do resolve it Urgently or i have to cancel the subscription and demand for Refund.

Hello Furkhan,

Email sender reputation will gradually improve with good campaigns. If you are not satisfied with the internal SMTP server results, then you can connect to an external SMTP server with your Pabbly Email Marketing account, such as Amazon SES, Mailgun, SendGrid, etc.

Pabbly Support:
Hello Furkhan,Email sender reputation will gradually improve with good campaigns. If you are not satisfied with the internal SMTP server results, then you can connect to an external SMTP server with your Pabbly Email Marketing account, such as Amazon SES, Mailgun, SendGrid, etc.Thanks & Regards,

So if i use other smtp server like amazon ses or mailgun or sendgrid my mails would land in inbox or then also it lands in spam folder. And also i need to pay to other smtp server for connecting with pabbly and sending bulk emails.

Hello Furkhan,

Email landing depends upon multiple factors such as email content, sender domain reputation, and SMTP reputation, so you can try with external SMTP servers. If you get good results, then you can continue with them. Further, you have to bear their cost separately.