• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Using Send Mail in Gmail connection doesn't format

raulbooqi

Member
Your Workflow URL
https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjYwNTZhMDYzMTA0Mzc1MjZkNTUzNjUxMzci_pc
Your Task History ID
Latest task
Consent to Access & Modify
I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.
We’ve updated one of our workflows to use the new Send Mail action inside the Gmail connector. However, the output now appears all on a single line — even when we include HTML formatting.

In every preview, the content displays correctly (with line breaks), but in the actual email everything is shown as one continuous line.

When I check the original content of the email, it’s all base64-encoded. I suspect that might be the issue — because when I decode it manually, the formatting looks correct (with the text displayed on separate lines).
 

ArshilAhmad

Well-known member
Staff member
Hi @raulbooqi,

We changed the Email Content Type to 'Plain' and then sent a test email to our address. It seems to retain the correct formatting — the email no longer appears in a single line.
1761848290920.png


1761848410512.png



Thanks & Regards,
Arshil Ahmad
Customer Support Associate
🌐 Pabbly.com
👉Rate your support
 
Top