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Wa Web Plus - Error on Send Image, File or Video

rodrigo

Member
Hi,

I follow this tutorial: https://wawplus.com/en/manual/how-to-setup-a-webhook

I try to convert a image to base64 from site that is mentioned in tutorial:


iryLUHl.png


But it stuck and not work:

MV18wlL.png


I also try without " "

And I'm adding all parameters:

j3PQ4wc.png


How to fix this issue?

Thanks
 
P

PabblyMember3

Guest
Hi,

I follow this tutorial: https://wawplus.com/en/manual/how-to-setup-a-webhook

I try to convert a image to base64 from site that is mentioned in tutorial:


iryLUHl.png


But it stuck and not work:

MV18wlL.png


I also try without " "

And I'm adding all parameters:

j3PQ4wc.png


How to fix this issue?

Thanks
We have been to your workflow and found that, you are using API module.

Since, the WA Web Plus API supports JSON as a payload, you need to make use of API module with Custom Request method and pass the JSON in Data field with proper parameters as provided by WA Web Plus.
 

rodrigo

Member
Hi @Naveen

Thanks for the information, did you know if pabbly have any tutorial on this type of integration with custom request?

I never create a workflow like that before!

All the best!
 

rodrigo

Member
Hi @Naveen ,

Thanks for try to help!

I tested out the custom request method using the api.

For simple text messages it works fine, example:

{"phone": "MYNUMBER", "content": "Hi, this is a new message!", "type": "text"}

But if I follow the tutorial from Pabbly x WA Web Plus:

G25xuaJ.png


No messages are received.... and I'm converting to base64 a simple jpg with 303 kb

Thanks
 
P

PabblyMember3

Guest
Hi @Naveen ,

Thanks for try to help!

I tested out the custom request method using the api.

For simple text messages it works fine, example:

{"phone": "MYNUMBER", "content": "Hi, this is a new message!", "type": "text"}

But if I follow the tutorial from Pabbly x WA Web Plus:

G25xuaJ.png


No messages are received.... and I'm converting to base64 a simple jpg with 303 kb

Thanks
I have just tried the same into your workflow and the API response is ok but couldn't get the content on my whatsApp.

I think, you should contact the WA Web Plus in this regard. May be there is some content length limitation there.

Also, you can check your workflow: https://connect.pabbly.com/workflow/mapping/IjEyMjc0NiI_3D
 
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