Webhook not working

[sunstorm]

Hi Team

The webhook trigger inside Pabbly seems to have stopped working since this morning. Is there some issue going on? Below is the workflow url

Pabbly

connect.pabbly.com

Please note that on testing, it says "Webhook captured and queued" but the workflow isn't getting triggered.

 

[Preeti Paryani]

Hello @sunstorm,

Thanks for reporting the issue. Our team has fixed the same at 12:30 PM IST today. Could you please check and let us know if it's working fine now?

 

[sunstorm]

Yes it is working now.

I would appreciate if such issues, when discoverd, are highlighted (through emails) proactively. And also highlighted when they have been resolved.

Wasted quite a few hours investigating what went wrong before posting on this forum.

I prefer Pabbly as your user interface and responsiveness is pretty good but such instances make me doubtful about using Pabbly driven workflows for critical needs. I could have switched to a backup flow with an alternate vendor for the time being if I was alerted timely.

 

[Preeti Paryani]

Hello @sunstorm,

Thank you for the update.

We truly appreciate your interest and support for our application. Your request has been escalated to our team for further review.