Webhook passing empty values to LeadConnector

[bwesclar]

Webhook passing empty values to LeadConnector despite being mapped. Is this really the support channel??

 

[ArshilAhmad]

Hi @bwesclar,

Could you please share the Task History ID where the value was not passed to LeadConnector?

 

[bwesclar]

Hi @bwesclar,

Could you please share the Task History ID where the value was not passed to LeadConnector?

Sure, it's IjU3NjUwNTZkMDYzMjA0MzU1MjY4NTUzMTUxMzQ1MTZiNTQzMTBmMzMi_pc

 

[bwesclar]

Sure, it's IjU3NjUwNTZkMDYzMjA0MzU1MjY4NTUzMTUxMzQ1MTZiNTQzMTBmMzMi_pc

I think I got it solved. Apparently I needed to separate tags as indicated with quotation marks and commas, instead of pulling them in as a mapped value. I'd be curious why that is, but more importantly the values were passed.

 

[ArshilAhmad]

GHL's API requires you to pass the tags in that manner. Could you please confirm whether the issue is resolved?

 

[bwesclar]

GHL's API requires you to pass the tags in that manner. Could you please confirm whether the issue is resolved?

It did! Sorry, didn't see the response come through. Even with one tag, it needs to not be pulled in using the mapping. It still needs to be individually denoted with quotes, and comma separated with multiple. It works fine now!

GHL's API requires you to pass the tags in that manner. Could you please confirm whether the issue i

 

[ArshilAhmad]

Thank you for the confirmation. We are glad the issue is resolved now.