Webook Capturing Data, but when sending to Sheets not mapping

[Andres360]

Hello! as title states, I tested the webhook and the data looks correct, however on my next step, I connected to google sheets, but cannot map the data! Any help please? No drop down to map.

 

[Andres360]

I cannot see the toggle mapping

 

[Preeti Paryani]

Hey @Andres360,

Thanks for reaching out.

As mentioned in the placeholder for that field, you need to enter a forward slash “/” in the mapping field to fetch and map the data correctly.

Please try adding / and you should be able to proceed with the mapping. Let us know if you face any issues further.

 

[yammi]

"Hi! I had a similar issue where the webhook was capturing the data correctly but nothing was showing up in the Google Sheets mapping step. Often, this happens when Pabbly needs a placeholder like a forward slash (/) in the mapping field so the data dropdown appears properly — try entering / before saving.


Also, for more step‑by‑step guides and troubleshooting tips on webhooks and Google Sheets automations, check out my detailed walkthroughs here. They really helped me fix similar problems."

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