Wedbook Kept Having this Issue

[ichilddev]

Your Workflow URL

https://connect.pabbly.com/workflow/share/C0NSYFQDB2RRGwVvB1hWcQ4aAARTCQU4BB1RQ1FeAHhVGAZDVxYNZ1sXUnAARwBhB05XPVMPAjtaTldTVQMEdwAZAwEHBAd9WxZSKVEyCjkLVVJ6VDU#

Your Task History ID

IjU3NjUwNTZhMDYzMTA0M2Q1MjY4NTUzNDUxMzA1MTYwNTQzNzBmMzQi_pc

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Dear Support,

We kept having this issue when sending JSON to Pabbly Webhook.

Task History ID - IjU3NjUwNTZhMDYzMTA0M2Q1MjY4NTUzNDUxMzA1MTYwNTQzNzBmMzQi_pc

Workflow Name: 1.0 Yes Create & Send Fee Invoice

1. Webhook cannot dissect JSON
2. We have checked the JSON values have no issues.

​

 

[Preeti Paryani]

Hello @ichilddev,

Thank you for sharing the details. However, we would need a bit more clarity on the exact issue you are facing. Based on the screenshots, we are unable to determine the specific problem.

If possible, please share a short screencast or provide a clearer explanation of the issue. This will help us assist you more effectively.

 

[ichilddev]

You may go into the Task ID and check the contents the Webhook received. Why the webhook is not able to dissect the relevant values.

Compare with Task ID: IjU3NjUwNTZhMDYzMTA0M2Q1MjY0NTUzNDUxMzM1MTY3NTQzNjBmMzUi_pc , in which the Webhook successfully received and dissect the values.

We have also included the JSON string that was sent to the webhook that lead to the Error.

 

[Preeti Paryani]

Hello @ichilddev,

Could you please confirm the source from which the data is being sent to Pabbly? It appears that in both instances the data structure being received is different, and due to this variation, the workflow history is reflecting the structure exactly as it is being sent.

Kindly verify the source so we can assist you further.

 

[ichilddev]

The source is similar and dynamic, you can check the Workflow history but different JSON values.
I have further attached the Task ID IjU3NjUwNTZhMDYzMTA0M2Q1MjY4NTUzNDUxMzA1MTYwNTQzNzBmMzQi_pc's JSON value.

 

[Preeti Paryani]

Hello @ichilddev,

Thank you for the details. It appears that the issue isn't with Pabbly, but rather the source (where you have installed the webhook) sending different data formats to the webhook. To avoid this, please ensure the source maintains a consistent data format. Otherwise, you may continue to face these discrepancies.