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whatsapp api issue

pawanyadav

Member
whatsapp api issue when i am trying to send test message it show just error
WhatsApp Image 2023-11-09 at 01.53.50_9f9f91b4.jpg
 

ArshilAhmad

Moderator
Staff member
Hi @pawanyadav,

The issue appears to be related to your not entering the Recipient Mobile Number with the country code. I have added the country code on your behalf, which seems to have fixed the issue.
1699476985083.png
 

pawanyadav

Member
Hi @pawanyadav,

The issue appears to be related to your not entering the Recipient Mobile Number with the country code. I have added the country code on your behalf, which seems to have fixed the issue.View attachment 33926
i am creating a woo commerce new order nofication, i watch ur team member tutorials it show select billing phone number in recipient mobile because when ever a new order created on ur site they will directlybsend a whatsapp notification sibthats why select billing phone numb
 

ArshilAhmad

Moderator
Staff member
For that, you can map the phone number in this manner, but the country code needs to be included.
1699478973248.png
 

pawanyadav

Member
I have added the 91 before the billing phone number but it shows the same error,
 

Attachments

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  • Screenshot (141).png
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ArshilAhmad

Moderator
Staff member
It seems that your phone number may not be configured correctly with your WhatsApp Cloud API, or you may have made changes to your WhatsApp Cloud API account that could be preventing the sending of messages. Please reconfigure your WhatsApp Cloud API with your main phone number and avoid using the test phone number.
 
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