WhatsApp automated messages is not triggered

[Pavan Lingaiah]

I manage to set up a workflow to send bulk messages through WhatsApp. I followed every step that was shown in the youtube video. But the problem is, the messages were not sent at all and the tasks have been counted. Please, somebody help figure out any glitches in the workflow created to send bulk messages through WhatsApp.

Awaits your response!

 

[Pabblymember11]

Hey @Pavan Lingaiah

We looked into your workflow's task history and it seems like the workflow is working and 3 execution has already been done.

Further, kindly map the fields in Chat API from the Iterator action step, you can now avoid using JSON extractor.

Kindly try again and let us know if you still face any difficulties.

 

[Pavan Lingaiah]

I tried again
But still, the message is not delivered

Is it anything to do with Chat-API?

Please help me in this regard

Awaits your response

 

[Pabblymember11]

Hey @Pavan Lingaiah

We looked into your workflow and its recent history log, it seems like you didn't mention the country code before the phone number. Kindly add the country code to the phone number.

 

[Pavan Lingaiah]

Hey @Pavan Lingaiah

We looked into your workflow and its recent history log, it seems like you didn't mention the country code before the phone number. Kindly add the country code to the phone number.


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Thank you for the help!