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WhatsApp Cloud API didn't work with image

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EricTsang

Member
Dear All,

I try to send the template with header image and the template has approved. However, when I sent it via Pabbly, it showed success but I didn't receive it. I have checked and couldn't understand what went wrong, anyone can share their experience? Here below attached for yr reference. Appreciate your kind assistance!

1672157078429.png

1672157198415.png
 

Supreme

Well-known member
Staff member
Hey @EricTsang

Could you please sahre your workflow with us so we can look into it and guide you accordingly?

Meanwhile, please check the image URL once to see whether it is a publically accessible file or not along with that, please check the phone number you are passing is in the correct manner or not as mentioned in the help text.
 

EricTsang

Member
I finally, get it done! Using the image host and copy the direct link, then it works.
 
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