WhatsApp Cloud API Message notification. Not receiving response

[AT12]

Hi,
I am following this video

I have setup the webhook call back URL, the token & activated the subscribe to messages.
However, then I click 'test', pabblyconnect is not receiving any response.
Pls help.

Here's my workflow.

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[Supreme]

As we can see from your webhook response and we can see that you get the response accordingly. So, please try recapturing the webhook response and let us know if you are getting trouble getting the response.

 

[AT12]

As we can see from your webhook response and we can see that you get the response accordingly. So, please try recapturing the webhook response and let us know if you are getting trouble getting the response.

View attachment 20171

thanks for quick reponse. I don't get the same behaviour as you. On my end, the waiting for webhook response wheel just keeps turning

 

[AT12]

As we can see from your webhook response and we can see that you get the response accordingly. So, please try recapturing the webhook response and let us know if you are getting trouble getting the response.

View attachment 20171

The test trigger is coming thru. But when I send a real incoming whatsapp message to the number, the system does not receive it. pls advise.

 

[AT12]

@Supreme , I've created a separate workflow and connected a different whatsapp account. same problem is happening. when I send a message to the number, Pabbly is not receiving it.
the new workflow is here https://connect.pabbly.com/workflow/mapping/IjU3NjMwNTZlMDYzNDA0MzE1MjY1NTUzYyI_3D_pc

 

[Supreme]

Hey @AT12

Can you please record a short video on how you are capturing the webhook response?

 

[AT12]

I found my mistake. I did not turn on 'live' on the Meta app.