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Whatsapp Error

ravimittal7

Member
Hi,
I am getting following error with whatsapp templates in my workflow. PFA the screenshot.

1746614449827.png
 

ravimittal7

Member
I am getting error from 3 templates 2nd_msg_free_1on1_session, 3rd_msg_free_1on1_session & 4th_msg_free_1on1_session. Do know what is the difference between 4 templates.

1746629411440.png
 
Last edited:

Preeti Paryani

Moderator
Staff member
Pro Member
Hello @ravimittal7,

Thank you for sharing the workflow URL. Could you also please let us know the dates on which the templates were created? This information will help us assist you more effectively.
 

Preeti Paryani

Moderator
Staff member
Pro Member
Hello @ravimittal7,

We have added the Send Template Message (New) action step to your workflow, and it is working as expected. Please refer to the attached image for more details.

We recommend using this new action in your workflow instead of the legacy version when working with newly created templates.

1746770576227.png


Let us know if you need any further assistance.
 

ravimittal7

Member
Horribly complicated! But why is it done like this? I have tried doing it but can't do it. Once template is formed and approved why do i need to put all the details again.
I am already pissed off by complication. Whole thought process should be to make things simpler and faster but direction of development is entirely opposite.

CAN'T DO IT....SUPER COMPLICATED
 
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