Why does a failed payment when a customer uses checkout URL create an unpaid invoice?

[juancolicchio]

While building our internal workflows, we've noticed that if customer A uses checkout URL #1, if payment fails, an unpaid invoice is created.

If a customer is using a checkout URL, an invoice should not be created until the payment is successful.

 

[Avneesh]

Thanks for the feedback. But the invoices for failed and successful payments are generated and sent to the customer. Failed invoices have the pay now button so customer can pay on the same invoice. Let us know more about your workflow and what obstacle you're facing, so we can assist you accordingly.