Why is Pabbly's API request timeout so low?

[jonbstrong]

I asked about this a few times on Facebook but never received a clear answer.

I'm wondering why Pabbly's API timeout is so low (15 seconds) in comparison to Integromat's (40 seconds by default, which can also be adjusted to anywhere between 1-300 seconds).

As a result of this extremely low limit, many APIs won't work with Pabbly because it takes longer than 15 seconds to return a response.

It doesn't seem like a particularly hard thing to change - so why is Pabbly's limit so low and why can't they just increase it to something more reasonable?
(I also created a feature request to change it here)

If there is a valid reason for the limit being so low, that's fair enough! But up until now, no such reason has been given.

 

[Neeraj]

99.9% of API requests finish in less than 3 seconds. We are currently not planning to increase the timeout limit beyond 15 seconds.

You have mentioned Integromat, they do not have an in-built delay module to query something after a certain delay. We at Pabbly have the delay module and we are asking users to make use of it.

Rather than having Pabbly wait for an API response beyond a certain threshold, you can implement a delay module with a 1-minute delay and then fire a GET request to the external service provider for getting the data out of it.

Read furthermore about it here in details:
https://forum.pabbly.com/threads/pabbly-connect-timeout-limits.855/

 

[jonbstrong]

OK, thanks for clarifying!
This gives us another reason to use a different platform (i.e. Integromat) instead Pabbly - but at the end of the day, it's your decision.
Adding the extra complication of a delay step and an additional GET request feels like adding extra steps that shouldn't really be necessary.

 

[PabblyUser]

OK, thanks for clarifying!
This gives us another reason to use a different platform (i.e. Integromat) instead Pabbly - but at the end of the day, it's your decision.
Adding the extra complication of a delay step and an additional GET request feels like adding extra steps that shouldn't really be necessary.

I support this, an extra step shouldn't be necessary.