Woo Commerce - Zoho Books / Items (Product) Creation

[drownfire]

you are not assigning woo commerce item id to Zoho Books Item while creating a new product in Zoho books.

This is preventing same item to be updated or deleted?

Please connect me if you require more details.
Thansk!

 

[Pabblymember11]

Hey @drownfire

In addressing your concern, we suggest utilizing the "Get item by Name" action step. This will enable you to locate the precise item using its name, and subsequently, you can transfer the item's ID to the "Zoho Books: Update Item" action step based on the response.

Please ensure that you provide the exact name of the item, ensuring consistency between WooCommerce and Zoho Books.

 

[drownfire]

Hey @drownfire

In addressing your concern, we suggest utilizing the "Get item by Name" action step. This will enable you to locate the precise item using its name, and subsequently, you can transfer the item's ID to the "Zoho Books: Update Item" action step based on the response.

Please ensure that you provide the exact name of the item, ensuring consistency between WooCommerce and Zoho Books.

View attachment 34010

it may work in case of update..

How will it work when you have to delete item?

Woo Commerce Delete trigger is only returning woo commerce item id..

 

[drownfire]

Hey @drownfire

In addressing your concern, we suggest utilizing the "Get item by Name" action step. This will enable you to locate the precise item using its name, and subsequently, you can transfer the item's ID to the "Zoho Books: Update Item" action step based on the response.

Please ensure that you provide the exact name of the item, ensuring consistency between WooCommerce and Zoho Books.

View attachment 34010

What if I update Item Name itself?

Anyways this is also not working.. you Forgot to provide option to select zoho organization and this is causing failure.

Best way to handle this is to provide option to store Item ID in Zoho Books and this can be added as custom field in zoho books.

Let me know if you want me to join a call to discuss ore on this.

 

[Pabblymember11]

How will it work when you have to delete item?

Since WooCommerce and Zoho Books share different item IDs once the item from WooCommerce is deleted doesn't mean that it will also get erased whereas you need to get the information of the item in the Zoho Books: Get Item by name action step.

Woo Commerce Delete trigger is only returning woo commerce item id..

Further, you can try the "WooCommerce: Retrieve a Product by ID" action step after the trigger event to fetch the details of the products.