WooCommerce → Zoho Inventory – only one line item created?

[nhdhlr]

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I’m setting up a Pabbly Connect workflow where a new order in WooCommerce automatically creates a Sales Order in Zoho Inventory. The connection itself works fine — orders are being sent through successfully.

However, I’ve noticed that it only gives me the option to create one item line in Zoho Inventory.
What happens if a customer orders multiple items in the same WooCommerce order?

Do I need to set up a loop or array function in Pabbly to handle each line item separately? Or is there a way to automatically map all products from the order into Zoho Inventory’s Sales Order line items?

Any advice or examples of how others have handled multi-item orders in this setup would be really appreciated!

 

[ArshilAhmad]

Hi @nhdhlr,

You can use a Line Itemizer to pass WooCommerce multi-product orders to Zoho Inventory.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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[nhdhlr]

Hello, thanks for your response. My products have come through as individual lines already. There is no 'Line Items' box, so there is nothing to Itemize.

 

[ArshilAhmad]

You need to disable the 'Simple Response', then click on 'Re-Capture Webhook Response' and capture a new multi-product order to get the response in the form of an array, which can then be passed to the Line Itemizer. Please check out the video at the 3:51 mark.