Woocommerce - Elorus Connection Error

[Benuser]

I'm trying to connect Elorus to create a contact when a coommerce order is created but it's showing an html error.

 

[Benuser]

I need help with this please

 

[Benuser]

Hello, I'm trying to create an API to create contacts on Elorus when a new order is created on Woocommerce but it is showing this error {Authentication credentials were not provided}. What is the issue and any help please.

Treat as Urgent. Thanks

 

[Pabblymember11]

Hey @Benuser

Seems like you have erased the WooCommerce action step in which you are getting the issue.

 

[Pabblymember11]

Hey @Benuser

Kindly refer to the following video lesson on the API by Pabbly action step and then try again.

Also, share the API documentation of the application which you are trying the same.

 

[Benuser]

This is the link to the documentatation

API Documentation | Elorus

Complete reference documentation for the Elorus REST API. Includes guidelines and examples to help you interact with the API.

developer.elorus.com

 

[Benuser]

This is the Task history ID
IjU3NjAwNTY0MDYzMzA0MzQ1MjY5NTUzZDUxMzE1MTY0NTQzMCI_3D_pc

 

[Benuser]

My client is already complaining, I switched to using api when the direct integration wasn't working. I really need to complete the automation today

 

[Pabblymember11]

Please check your workflow, we have corrected your Elorus API call on API by the Pabbly action step. Kindly check that out.

 

[Benuser]

Thank you very much, the response is showing all the lists of the contact instead of creating a new contact. Also, kindly help me create a workflow to create an invoice on Elorus after the contact is created.

That's all, thank you very much for your help

 

[Benuser]

If the API aren't working, this another workflow for the direct integration of Woocommerce to Elorus

Pabbly

connect.pabbly.com

Kindly help me with both the Elorus to create contact and to create invoice.

You guys are doing well.

 

[Pabblymember11]

If the API aren't working, this another workflow for the direct integration of Woocommerce to Elorus

Pabbly

connect.pabbly.com

Kindly help me with both the Elorus to create contact and to create invoice.

You guys are doing well.

Seems like you haven't connected the Elorus action step correctly, so please pass the following API key and Organisation Id correctly.

 

[Benuser]

You are trying to create a new connection right? because i've connected everything

 

[Benuser]

The connections are correct, just choose one and help me setup the automation to create contacts and invoice

 

[Benuser]

Please help me and let's do this together please

 

[Pabblymember11]

We have corrected your API request in the API by Pabbly action step as you were using a few semi-colons and double quotes in the request body.

Though after correcting it seems like the details you have passed were associated with WooCOmmerce only not with Elorus, so kindly pass the Invoice details order details, and Ids available in Elorus. Since you are not passing those correct existing ids from Elorus the Elorus API is showing error messages.

Kindly correct it from your end and then try. If the issue still persists we recommend you contact the Elrous support team.