WooCommerce To Convertkit & Zoom

[ANONARAY]

I have created a workflow named 'WooCommerce To Convertkit & Zoom'. The user canceled the order still the user was added to Convertkit and the user was registered for the meeting on Zoom. Why did this happen? How to rectify this?

 

[Pabblymember11]

Hey @ANONARAY

We have relied on your query to the ticket(226850), kindly check that out and let us know if that works for you.

 

[ANONARAY]

I want to know how I can make it work the right way. When a user has canceled the payment, the automation should not work, right? We want people to pay for our services and then this automation should trigger. How to achieve that?

 

[ANONARAY]

All the people who are on the checkout page, even before paying, are getting notifications that they're registered for the workshop. They're not completing the payment. A huge cart abandonment issue. Need to rectify this as soon as possible.
I am going to Convertkit and Zoom and manually unsubscribing and unregistering them which is a pain in the arse.

 

[Pabblymember11]

Hey @ANONARAY

If you have selected multiple statuses type for the webhook URL, then you should have used a filter action step to avoid other triggering responses from WooCommerce.

 

[ANONARAY]

Hey @Supreme

Thank you so much for your assistance
I can see that you have already created the filter for me
Thank you for that as well.