Workflow Automation not working

[SFS Guwahati]

I have set up a workflow to automate sending birthday wishes from an Excel sheet to WhatsApp. I have a verified Meta Business account, created a new Cloud API setup through https://developers.facebook.com/, and built the complete workflow using Pabbly.com. However, the automation is still not working as expected.

 

[Preeti Paryani]

Hello @SFS Guwahati,

It appears that you are currently using a temporary access token to connect with the WhatsApp Cloud API. We recommend switching to a permanent access token to resolve this issue.

Please refer to the attached tutorial for detailed steps on setting up a connection using a permanent access token.

Let us know if you need any further assistance!