Workflow Bigin [New Contact] to Brevo Sync

[dburnham]

Your Task History ID

IjU3NjUwNTZiMDYzNDA0M2M1MjZkNTUzNjUxMzA1MTY3NTQzMjBmMzUi_pc

Purpose: When a contact is created in Bigin create contact in Brevo

Iniitial trigger is Create Contact (Instant). The trigger does not import the Bigin Contact fields. Action is Get Contact which allow me to map the contact fields before the final step of creating contact in Brevo. The flaw in this workflow is the need to utilize 2 tasks. How can I improve the workflow to utilize only 1 task per contact sync.

I did attempt to use the trigger Create Contact and placing the webhook in the Bigin Developer Console. This did not work for me as I could not map the lead source and tag fields.

UPDATE: The workflow was successful during the creation and test face. A contact was just created from my FB Lead to Bigin workflow. The Bigin (New Contact) to Brevo Sync workflow did not trigger.

Thanks!
Dennis

 

[Preeti Paryani]

Hello @dburnham,

At the moment, it would not be possible to optimize the workflow further to use only one step for syncing the contact. We recommend continuing with the instant trigger for contact creation; however, you will still need to use the Get Contact action in order to fetch the complete contact details before syncing them to Brevo.

Unfortunately, this additional step is required to ensure all the necessary data is captured and passed correctly.