Zendesk Sell Additional Fields

[mjwbasterfield]

Hi there

When using the Zendesk Sell triggers, there are a number of fields missing that cannot be set in the trigger (e.g. Company Name for a Contact). These fields are passed back as blank in the response.

Is there an option to add additional fields that can be set?

Kind Regards

 

[Pabblymember11]

Hey @mjwbasterfield

Could you please tell me what fields you wanted in the action step of Zendesk Sell? So that we can look into it and can guide you accordingly.

You can refer to the following API documentation for reference -

Contacts

Developer documentation for products at Zendesk

developer.zendesk.com

 

[Pabblymember11]

Hey @mjwbasterfield

We have made some changes in the "Zendesk Sell" action step to create contact as a Person or as a Company.

Kindly review these action events and let us know if that works for you.