Zoho CRM to Quickbooks and Zoho Crm to Google Contacts no longer working

[mikewade]

Hi,

I set up two workflows, which do the following:

Zoho CRM new module entry instant, Accounts, create a new company in Quickbooks
and
Zoho CRM new contact, create a new contact in Google Contacts.

Both worked on initial testing, and then they stopped workign 24 hours after.

I think re set up both from scratch, with the same results which are they worked and stopped after 24 hours.

Please advise.

 

[Arshita]

Hey @mikewade

Kindly provide us the workflow name in which you are getting issues.

So we can check on it and guide you further.

 

[mikewade]

NEW: New Zoho Company -> Quickbooks new company
and
NEW: Zoho CRM new company and contact-> Google Sheet -> Ring Central

 

[Arshita]

I've reconnected with the Zoho CRM application of both workflows.

Now, you need to capture the response again in the "Zoho CRM: New Module Entry" trigger. Remap the entries in the "QuickBooks Online: Create a Customer" action step or the "Google Contacts: Create Contact" action step of another workflow, and then try the process again.


Let me know if you are still facing the issues.

 

[mikewade]

Hi,

I've done this for both and this hasn't resolved the issue.
When doing the testing/set up, the data comes through fine.

When doing the triggers later on, the workflows are not firing

Please advise and please do not delete the workflows for me to re-map, as I believe the issue is something else.

Mike

 

[Supreme]

Please allow us some time, we are currently looking into it.

 

[Arshita]

Hey @mikewade

As I can check now from your workflow, I've noticed that both the workflows triggering. You can check this too from your end.

If you're still facing issues, I recommend creating a New Module Entry in the Zoho CRM and recording a screen so that I can investigate and assist you further.