Zoho crm to whataspp

[amitbahl]

I am a new user and i am trying to connect zoho crm lead to whatsapp . I have my own whatsapp API . Please check the workflow attached as i am not able to get response finally and hence not able to send whatsapp . Please let me know where i am doing mistake . For security concern i am not writing Api key in the screenshot.
Please help.

 

[Pabbly]

Hey @amitbahl

You need to write as shown below. We have updated your workflow and it seems to be working fine now.

 

[amitbahl]

Thanks Dear ....i can see the response is coming on pabbly but how can i know that the lead is getting whatsapp mesaage. I made a new lead with my phone number to check but its been 30min that i havent recd any message . Moreover i saw that no task has been consumed in workflow Please help.

 

[Pabbly]

We are checking and will update you shortly.

 

[Subin]

Hey @amitbahl !

Can you do two test submission in your Zoho CRM account and check if its work for you.

Do check the workflow history section to check whether you're able to see workflow execution properly -

 

[amitbahl]

i did but before that leads are coming from indiamart into zoho crm and its a continous process . Though i have shown u in the attachment that what time i created test lead and also the time of history section of pabbly connection. I cant see any task performed or consumed. Please check .

 

[Pabblymember11]

Hey @amitbahl

Since it seems like due to some changes in your Zoho CRM, you need to re-authenticate the Zoho CRM's trigger and kindly re-capture the webhook response. And then try again by giving test submissions.

Regards!