Zoho CRM Trigger is not gathering new responses after running for a few hours

[ApexMediaSolutions]

Hello,

I'm facing an issue with a Zoho CRM trigger in my workflow. Initially, the trigger works fine, and it successfully gathers responses from Zoho CRM. However, after running for a few hours, it stops capturing new responses altogether. I haven't made any changes to the workflow, and there are no error messages or failed attempts visible in the logs.

Could you please help me understand why this might be happening? Is there a timeout or limitation on the trigger frequency for Zoho CRM within Pabbly Connect? If so, how can I ensure that the trigger continues to gather new responses without interruption?

Any guidance or troubleshooting steps to resolve this would be greatly appreciated.

Thank you!


Workflow URL: https://connect.pabbly.com/workflow...NAmIBFQIGVAIEd1NeBysGBVctUB1VLgBJDj0OUFF5UTA#

 

[ArshilAhmad]

Hi @ApexMediaSolutions,

There are no time limits after which the connection expires, and you stop receiving lead updates. Please create a new connection with your Zoho CRM account, set up your trigger step, and monitor your workflow for a while. If the issue persists, let us know.

 

[ApexMediaSolutions]

Hi Arshil,

Thank you for your response. I followed your suggestion and updated the Triggers connection, and let the workflow run. However, after a few hours, the trigger still stops giving me new responses. Please let me know what steps I should take next.

Best regards,

 

[ArshilAhmad]

Have you updated a lead after October 17, 17:35:52, that hasn't triggered your workflow?