Webhook problem: does not colect data from a facebook's form.

[Bruna Ferreira]

The webhook does not colect data from a facebook's form when I send the test. The page, same as everythingelse, was set properly.
I tried send retest, over and over again but I have not sucess. Do you know how can I solve this?

 

[Pabblymember11]

Hey @Bruna Ferreira

You can refer to the following video tutorial on how you can configure the trigger event and capture the Facebook Lead ad response in your trigger event.

 

[Bruna Ferreira]

Hey @Bruna Ferreira

You can refer to the following video tutorial on how you can configure the trigger event and capture the Facebook Lead ad response in your trigger event.

Hey I did this whole process to capture the form response but it just doesn't happen, I have other accounts that keep working fine but with this page specifically I can't. This error also occurred (#200) User does not have sufficient administrative permission for this action on this page. If the page business requires Two Factor Authentication, the user also needs to enable Two Factor Authentication. And I just can't recivied the response.

 

[Pabblymember11]

Hey I did this whole process to capture the form response but it just doesn't happen, I have other accounts that keep working fine but with this page specifically I can't. This error also occurred (#200) User does not have sufficient administrative permission for this action on this page. If the page business requires Two Factor Authentication, the user also needs to enable Two Factor Authentication. And I just can't recivied the response.

Could you please check whether the lead ad form is associated with the respective Facebook account or not, you have connected with the Facebook account in which the Lead ad form has been created.