• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    ๐Ÿš€ Exclusive Lifetime Offers ๐Ÿš€

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • ๐Ÿ”ฅ Pabbly Connect โ€” Lifetime Access for $249 โ€” View Offer
    • ๐Ÿ”ฅ Pabbly Subscription Billing โ€” Lifetime Access for $249 โ€” View Offer
    • ๐Ÿ”ฅ Pabbly Chatflow โ€” Lifetime Access for $249 โ€” View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Search results

  1. S

    Invoice doubts

    Hello @dhyeymistri Below are the answers to you queries: To better assist you, could you please provide more details regarding your query. Specifically, what do you mean by "I need to add TDS(Tax Deducted at Source, in India) details in the invoice itself, is there a way to integrate it?"...
  2. S

    Transfer Previous Data FB Leads

    Hello @Jane To retrieve full data from Facebook Lead Ads that you already have, follow this process: First, add the scheduler to the webhook. Then, select the action: Facebook Lead Ads: "Retrieve Leads" as action event. Add an Iterator after that. Then, use Delay. Maximum delay can be 1 minute...
  3. S

    Transfer Previous Data FB Leads

    Hello @Jane The Facebook leads data that you already have needs to be manually transferred to Google Sheets. In Pabbly Connect, once the workflow is created, new leads collected through the FB lead form will automatically be transferred to Google Sheets. Please refer to the attached video to...
  4. S

    Subject: Request for Assistance with Google Drive and ChatGPT Automation

    Hello @Mehdi After reviewing your use case, we can confirm that it's possible through Pabbly Connect. To achieve this, you'll need to create a Multi-Step Workflow: Trigger: Start by connecting the trigger application as Google Docs and set the trigger event to "New Document." Action : Add an...
  5. S

    Affiliate Sale Refunds...

    Hello @Get Notissed Media In Pabbly Subscription Billing, under the Affiliate Module, if an affiliate generates a sale and the customer later requests a refund, the system automatically voids the commission. The commission for the refunded sale will be fully canceled and will not be included in...
  6. S

    Pabbly Subscription Dates

    Hello @yurika To clarify how the dates in the subscription object of Pabbly subscription Billing, align with the events you mentioned: Initial Registration (date1): This corresponds to the Created_at date. It reflects when the subscription was initially created, regardless of whether it starts...
  7. S

    Pabbly Subscription Dates

    Hello @yurika Please allow us some time to investigate this matter. Weโ€™ll update you as soon as possible.
  8. S

    Moving Pabbly Folder Order

    Hello @JasonTell7 Currently, it is not possible to drag and drop folders to reorder them in Pabbly Connect. For now, we kindly request that you submit this as a Core Feature Request in our roadmap. If we receive multiple requests for this feature from our users, we will consider its inclusion...
  9. S

    Using Tracking Codes in Pabbly Subscription Billing

    Pabbly Subscription Billing provides a "Tracking Code" feature that allows you to integrate tracking pixels such as Facebook Pixel and Google Analytics into your subscription pages. This feature is essential for effectively monitoring total sales and user interactions on both the Checkout Page...
  10. S

    Pabbly Subscription Life Cycle

    Hello @deepakkumarlakhara We have responded to your query in ticket #83151, which was raised through [email protected]. Kindly review the response at your convenience. If you have any further questions or concerns, please do not hesitate to reach out. We are here to assist you.
  11. S

    Affiliate request from Customer not working

    Hello @visualmusicdesign Upon checking, we found that the "Allow customers to send affiliate requests" option is currently "Disabled" in your Pabbly Subscription billing account. This is why neither you nor your customers can access the button. To resolve this, please enable the option in your...
  12. S

    evergreen

    Hello @ramvidal Could you please elaborate on your concern? This will help us understand the issue and provide you with an appropriate resolution.
  13. S

    Can we change the issuer to someone else

    Hello @zaidi Currently, in Pabbly Subscription Billing, you can't change who issues the invoice dynamically. But you can set up different invoice details for each product or payment gateway. This means the issuer information on the invoice will depend on the specific product or payment method...
  14. S

    Can we change the issuer to someone else

    Hello @zaidi In Pabbly Subscription Billing, you can customize the issuer/merchant name on the invoice under Invoice customization in the Invoice Settings option. The changes will reflect in the future invoices that are generated after customization. Please refer to the document below to learn...
  15. S

    How to Delete Card Details of a Customer in Pabbly Subscription Billing

    How to Delete Card Details of a Customer in Pabbly Subscription Billing Deleting card details of a customer in Pabbly Subscription Billing is a straightforward process. Follow these steps to ensure that the card details are removed securely: Navigate to Customers Section in Pabbly Subscription...
  16. S

    Cannot edit the Pabbly subscription invoice because Pabbly has Restricted to force payment

    Hello @RayMizzi We have already replied to your query on this thread: https://forum.pabbly.com/threads/not-able-to-edit-invoices-in-pabbly-subscription.22431/
  17. S

    Not able to edit invoices in Pabbly Subscription

    Hello @RayMizzi Upon reviewing your account on our end, we've noticed that you haven't included the Order prefix and Order number in your invoice, which are mandatory fields. This omission is likely causing your changes not to be saved. Kindly ensure that you add them to your invoice and then...
  18. S

    Cannot edit the Pabbly subscription invoice because Pabbly has Restricted to force payment

    Hello @RayMizzi The invoice editing issue you were facing has been fixed. There was a bug on our end, which has now been resolved. You can now edit the invoice according to your requirements.
  19. S

    API Total subscribers

    Hello @abular We regret to inform you that, currently, the API to retrieve live subscription numbers is not available in Pabbly API Documentation . If this feature becomes available in the future, we will certainly update you.
  20. S

    API Total subscribers

    Hello @abular At present, the API endpoint you've requested is not available within Pabbly Subscription Billing to provide details in the specified format. We kindly ask you to submit this as a feature suggestion in our forum. Should we receive multiple requests for this feature from our...
Top