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Search results

  1. GSG

    Retrieve stripe processing fee

    Hi, is there a recommended way of retrieving the 'stripe processing fee' when a stripe invoice is paid. I can't seem to find this in the stripe options. Perhaps there is a workaround that you recommend?
  2. GSG

    Router conditions not being implemented

    Hi Just bumping this original message to see if there is an update on the router failure? Thanks
  3. GSG

    Would it be possible to add Create Purchase order in Zoho Books as an action step?

    Hi support, I am looking to add a "create Purchase Order" step in Zoho Books using Pabbly Connect. This action is not currently available in Zoho Books as an action step, and it would be great if you could offer this? Many thanks Graham
  4. GSG

    Router conditions not being implemented

    Ok, thank you for the update. I will also look into alternative ways to action this workflow. There are a number of variables that need to be extracted which adds complexity, but do keep me updated if you find a solution! Thank you very much for your ongoing support
  5. GSG

    Router conditions not being implemented

    Hi I have just noticed that there has not been an update on this and went to review the workflow again and your replies on this support thread. In your message on Thursday, you asked if I have been toggling 'simple response' on and off in the Data Transformer by Pabbly step. We replied that we...
  6. GSG

    Router conditions not being implemented

    As far as I am aware, this was never toggled on and off. If the log records for this workflow show that it was being toggled regularly, then this was not caused by any actions we took when setting up this workflow and we suspect is some sort of corruption? Thanks
  7. GSG

    Router conditions not being implemented

    Hi @Supreme, I am not quite sure what you are asking here? The filter steps are filtered by data contained in Step 6 (i.e. the Woocommerce Meta Data Extractor). We have not been toggling the Simple Response Button on and off in step 6 - as far as I am aware it has always been set to "simple...
  8. GSG

    Router conditions not being implemented

    Hi, Can I bump the original post, as it appears to have been hijacked by another user. We still do not have a response to the OP Thanks
  9. GSG

    Router conditions not being implemented

    Hi Please see attached screenshot for this automation. The final step is a router with 6 separate conditional steps. None of the conditions in each of the router steps are being recognised. The "Data in" simply records "Condition: - (Contains) - Not Set". However, the conditions are properly...
  10. GSG

    Billing Attention and Shipping attention fields missing on Zoho Books customer creation step

    Perfect. Thank you so much for making these additional fields available on this action today. Great customer service and super fast implementation. Graham
  11. GSG

    Billing Attention and Shipping attention fields missing on Zoho Books customer creation step

    Hi, the only two remaining fields required are "billing address phone" and "shipping address phone" as per the attached screenshot Thank you
  12. GSG

    Billing Attention and Shipping attention fields missing on Zoho Books customer creation step

    Hi. Thank you for adding the billing and shipping attention fields. I could not see the additional fields for billing phone and shipping phone though. Have these also been added?
  13. GSG

    Billing Attention and Shipping attention fields missing on Zoho Books customer creation step

    I have noticed one more thing. I have just noticed that the Billing Address phone number and Shipping Address phone number are also not mappable in the create New Customer Action in Zoho Books (although the fax number can be mapped). Please see screenshot. Thanks
  14. GSG

    Billing Attention and Shipping attention fields missing on Zoho Books customer creation step

    I have a pabbly connect automation which pushes customer contact information from one Zoho Books organisation to another Zoho Books organisation. Everything in this automation works well, but I have noticed that in the action step of adding the customer address information to the 2nd Zoho Books...
  15. GSG

    Adding Trigger for Zoho Books - Item added or updated

    Hi. I don't actually have a workflow for this yet, as I don't know what step to use after the trigger. If I use webhook by Pabbly trigger, I am unclear about the next step to pull in the contact information from Zoho CRM. it's important to make sure that the Contact that is created in Books has...
  16. GSG

    Adding Trigger for Zoho Books - Item added or updated

    I am trying to get a simple workflow going whereby new contact added to Zoho CRM is added as a contact to Zoho Books. I cannot seem to find a way to do this using the standard connections (there are always mapping issues to the correct field ion Books), but I am not clear how to use the Webhook...
  17. GSG

    Adding Trigger for Zoho Books - Item added or updated

    Hi again. I discovered that there is an option for when an item is updated - it is just not showing up as a trigger option. When creating a trigger in Pabbly Connect for a New Item created in Zoho Books, I can set the workflow to activate on either created, edited or created or edited. I used...
  18. GSG

    Adding Trigger for Zoho Books - Item added or updated

    Hi guys. just wondering if you have any plans for adding more triggers for the Zoho Books connection? We would like to see Item created / updated as a trigger. We are aware that this trigger is available for the Zoho Inventory app, but we don't use Zoho Inventory - we manage the items and...
  19. GSG

    1308 JSON is not well formed

    Please see attached sequence of images (in chronological order) showing that with an existing contact already in Books, there is a failure to update that contact. The workflow uses a router. Where the Contact ID does not already exist, the router employs 'Create a New Contact in Books', and...
  20. GSG

    Filter based on number of line items

    ok, thanks for your help. managed to get this working
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