• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Search results

  1. Preeti Paryani

    Delete account

    Hello @admin@atlascertification., If you're still receiving emails despite previously attempting to delete your Pabbly account, please try the steps below to ensure complete deletion: To delete your Pabbly account: Log in to your Pabbly account. Click on "Account" in the top menu. Scroll down...
  2. Preeti Paryani

    unable to getting Lead source, Campaign Id, Adsetid

    Hello @nitinm, As mentioned earlier, the campaign ID, ad set ID, and related details are only captured when a real lead is submitted through the ad form. The responses you’ve captured so far appear to be test leads, which do not include these fields. We recommend clicking the Recapture...
  3. Preeti Paryani

    Google Sheet to Mailerlite

    Hello @gfreshmart, Could you please share a screen recording showing the setup you've configured in your Google Sheet? Kindly make sure to include the following details in your recording: The initial setup was done under the Pabbly Connect Webhooks extension. The event you’ve selected. How...
  4. Preeti Paryani

    ISSUE: Linkedin Leadgen Form Connection Puzin

    Hello @puzin.dragana, Thank you for sharing the screen recording. It appears that your workflow is currently disabled. Could you please enable it and then try capturing the lead response again? Once done, let us know how it goes so we can assist you further if needed. Looking forward to your...
  5. Preeti Paryani

    Please update to the latest version platforms like Lemlist, reply.io and instantly.ai

    Hello @Roman Stolyar, Thank you for adding the request to our roadmap. To assist you better, could you please let us know which action you were trying to use that is showing as beta? Additionally, please share the workflow URL where you’re encountering this so we can review it and provide the...
  6. Preeti Paryani

    unable to getting Lead source, Campaign Id, Adsetid

    Hello @nitinm, Could you please share the workflow URL where you’re facing this issue? Additionally, if you're using Facebook Lead Ads as the trigger and not receiving Ad Set or Campaign details, please note that these details are only available when a real lead is captured in the workflow...
  7. Preeti Paryani

    Pabbly is not firing

    Hello @Clicknamics, You can schedule a meeting with us using the link below, and we’ll be happy to discuss the concern you’re facing. Feel free to book a slot for tomorrow or at your earliest convenience: https://pabbly-booking.zohobookings.in/#/preeti Looking forward to connecting with you...
  8. Preeti Paryani

    Please update to the latest version platforms like Lemlist, reply.io and instantly.ai

    Hello @Roman Stolyar, If you're seeing updates in the API versions of integrated applications such as Lemlist, Reply.io, or Instantly.ai, we kindly request you to submit an update request on our public roadmap using the link below: https://roadmap.pabbly.com/b/Update-Existing-Application...
  9. Preeti Paryani

    Google Sheet to Mailerlite

    Hello @gfreshmart, Thank you for sharing the details. Could you please confirm how the data is being added to your Google Sheet for the MailerLite workflow? To ensure your automation works correctly: If you're manually entering data, please enable ‘Send On Event’. If the data is being added...
  10. Preeti Paryani

    Review Reply Step Not Working Since June 19 – Request for Help

    Hello @Anaswara, We are glad our team can help you. If you have a moment, please rate us on Google. Your feedback helps us improve.
  11. Preeti Paryani

    Our Workflow is running twice since yesterday

    Hello @abhishek@tbn, Thank you for sharing the screenshot. As highlighted in the response from the Razorpay team, the issue is indeed on their end, specifically related to multiple triggers of webhook events. Since multiple responses are being sent from Razorpay, they are also being received...
  12. Preeti Paryani

    Pabbly Bug History

    Hello @pablol44, Could you please try accessing the task history after performing a hard refresh of your browser tab or by clearing your browser cache? This often resolves such loading issues. Let us know if the problem persists.
  13. Preeti Paryani

    Text Formatter not getting the filed text

    Hello @Vyasa Kandasamy, Our team is currently investigating the issue. In the meantime, could you please share your exact use case and how you're utilizing the "Text Formatter: Replace Text" action in your workflow? This will help us determine if there's a possible workaround we can suggest...
  14. Preeti Paryani

    Why is coupon code invalid in frontend?

    Hello @nitten, The issue appears to be related to how the coupon code has been configured, particularly with the expiry date settings. Kindly refer to the attached image as a reference for the correct configuration pattern. Please review and update the settings accordingly. Let us know if...
  15. Preeti Paryani

    VideoAsk With Transcription

    Hello @Lorenzo, To better assist you with the issue you're facing, we’d like to connect with you over a quick Google Meet. Could you please book a time slot with us using the link below? This will allow us to understand the concern in detail and provide more effective support...
  16. Preeti Paryani

    Email Verification: not executing due to error

    Hello @myesolution, We have escalated this concern to our technical team for review. Please allow us some time to look into it, and we will get back to you with the updates as soon as we have some.
  17. Preeti Paryani

    ISSUE: Linkedin Leadgen Form Connection Puzin

    Hello @puzin.dragana, We’ve moved the conversation to a new thread for better tracking. Could you please share the workflow details where you're encountering this issue? This will help us review it more effectively and provide accurate assistance. Looking forward to your response.
  18. Preeti Paryani

    The Airtable connection is automatically deleted continuously

    Hello @Anthony Choi, Thank you for reaching out. Upon checking, we noticed that the connection with Airtable appears to be partially deleted. Could you please confirm whether you’ve intentionally removed or modified this connection? Your confirmation will help us proceed with further...
  19. Preeti Paryani

    Pabbly Delay: Delay after Queue

    Hello @IlanFreeman, At the moment, there are some ongoing issues with the “Delay After Queue” module in Pabbly Connect. Our team is actively investigating the matter. As soon as the issue is resolved, we will inform you. Once it's functioning properly, you can monitor how the module behaves...
  20. Preeti Paryani

    Meta Lead form Test result not reflecting in the response received

    Hello @Bikat, Please try adding a test lead by clicking “Preview Form” and submitting it directly. This will help in capturing the response for testing purposes. For detailed guidance, you may refer to the following forum thread...
Top