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  1. Preeti Paryani

    TikTok Lead Ads – One Workflow or Multiple Advertiser IDs?

    Hi @Saj, For TikTok Lead Ads, the lead forms are tied to each Advertiser ID, so one workflow connected to a single Advertiser ID will only capture leads from that specific account. To receive leads from all 5 Advertiser IDs, you’ll need to create 5 separate workflows (one per Advertiser ID)...
  2. Preeti Paryani

    Google Contact Groups (i.e. Labels)

    Hey @houtan, Could you please share the workflow URL where you are setting this up, so we can review it and assist you further?
  3. Preeti Paryani

    VALUE FORMAT (SIMPLE, ADVANCED AND RAW DO NOT WORK)

    Hello @Bananajuice2002, Thanks for sharing the screenshots. It seems the issue might be due to the browser cache. Kindly try the following steps: Clear your browser cache and refresh the page. Open the specific action step and select Response Format = Simple. Click Save & Send Test Request...
  4. Preeti Paryani

    MS Excel Returning a

    Hello @karilynae, Could you please share your workflow URL so we can review the setup and assist you further? Also, please follow this forum thread to set up your Microsoft Excel action correctly...
  5. Preeti Paryani

    MS Excel Returning a

    Hello @SheaOliver, Thanks for reaching out and sharing the details. The MS Excel invalidOperation error you faced seems to be a temporary issue. We cloned your existing Excel step and executed it by clicking the Save & Send Test Request button, and it worked fine on our end. Additionally, the...
  6. Preeti Paryani

    Problem with pabbly responses in json!?

    Hello @Andres Diaz, Thanks for sharing the screenshots. It seems the issue might be due to browser cache. Kindly try the following steps: Clear your browser cache and refresh the page. Open the specific action step and select Response Format = Simple. Click Save & Send Test Request again...
  7. Preeti Paryani

    Automating WhatsApp Contacts Creation in HubSpot via Pabbly

    Hello @vais, Thanks for sharing the details. Upon checking, the issue seems to be with the WhatsApp number connected in Pabbly Chatflow. As per the screenshot shared, the connected number is showing the status as “Disconnected”, due to which the incoming WhatsApp messages are not being...
  8. Preeti Paryani

    HubSpot new ticket trigger not working?

    Hi @Andrew L, Thanks for sharing the example. Upon checking your workflow, we can see that the trigger started working again from 12th January, and it is running fine now. To investigate the missing records, could you please share any unique details of a ticket created between 8th to 12th...
  9. Preeti Paryani

    Unable to delete a block once added, 404 Error on video tutorial page

    Hi @deepak9780097800, Please try changing the browser and let us know how it goes. At our end it is working fine. https://www.awesomescreenshot.com/video/48228046?key=3893508af8f35044f5f84da5b023a5f1
  10. Preeti Paryani

    Missing Product Name and Plan Name placeholders in invoice customization

    Hello @sven-bo, Please do not worry. Our team is actively working on improving the Pabbly subscription billing features, and you should see enhancements rolled out soon. Thank you for your patience.
  11. Preeti Paryani

    WordPress Update User Action keeps adding {{pc_skip_field}} to empty fields

    Hi @Marlon M, The reported issue has now been resolved. Please test the action at your end and let us know how it goes.
  12. Preeti Paryani

    Missing Product Name and Plan Name placeholders in invoice customization

    Hello @sven-bo, Thank you for sharing the detailed explanation and screenshots. At present, it is not feasible to display both the Product Name and Plan Name together on the invoice, nor are {{ProductName}} and {{PlanName}} available as placeholders in the invoice editor or custom header...
  13. Preeti Paryani

    New Notion Connection Not Asking for Token

    Hello @simcalister, We have escalated this issue to our technical team for further review. Please allow us some time, and we will get back to you as soon as we have an update. Thank you for your patience.
  14. Preeti Paryani

    Abandoned checkouts Via Shopify V2 Not Receiving Responses

    Hi @Subhajit Chatterjee, Could you please confirm whether you have reached out to Shopify regarding the forum thread linked below? If you haven't done so, please follow the instructions in that thread to establish the connection. Let us know if you are able to capture the abandoned checkouts...
  15. Preeti Paryani

    Unable to edit trigger column

    Hi @TER, No action is required from your end. Please avoid accessing the webhook URL directly in the browser. Let us know if you need any further assistance.
  16. Preeti Paryani

    facing issue in sending lead in pipedrive

    Hello @nbfcadvisory, Thanks for sharing the workflow URL. Upon checking, we noticed that while configuring the Pipedrive: Create Lead action, the People field has been mapped with the name instead of selecting a People ID from the dropdown or passing a valid People ID. Please note that either...
  17. Preeti Paryani

    Fitbit "expired_token" but still working?!

    Hello @infospray, Thanks for reaching out to us. Upon checking, we noticed that the Fitbit connection is token-based, and the access token refresh happens automatically at the backend. In some cases, the workflow may attempt execution while the token is in the process of expiring/refreshing...
  18. Preeti Paryani

    Swiftia CUSTOM WEBHOOK PROBLEM

    Hello @Bananajuice2002, Upon checking the API request, it appears that the render POST request expects a job ID to be passed in the request body. Please refer to the attached image for a clearer understanding of this requirement. We recommend reaching out to the Swiftia support team to confirm...
  19. Preeti Paryani

    how to pick random row in google sheet

    Hey @serwar24554, Thanks for the update.
  20. Preeti Paryani

    Unable to edit trigger column

    Hi @TER, Upon checking the task history, we noticed that the Google Sheets: New or Updated Spreadsheet Row trigger is capturing an empty response. Due to this, the required Date field is not being passed to the DateTime Formatter action, which is why you are seeing the “Required field Date...
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