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  1. Preeti Paryani

    Etsy to Lulu Integration

    Hello @TheMomentumWay, Thanks for reaching out. As per our last conversation with the Etsy team and they confirmed that buyer email addresses are not shared via the Etsy API when orders are captured. Regarding buyer address fields, there is no confirmed update yet, but since these also fall...
  2. Preeti Paryani

    Facebook test lead response is not showing in the action setup dropdown for HubSpot in Pabbly

    Hi @Official Pest, It appears that the data is being mapped correctly, and it is getting stored under specific HubSpot properties (fields) based on where you are mapping it in the action setup. From the test response, the value “Rats” is already being passed and saved under the property What...
  3. Preeti Paryani

    how to pick random row in google sheet

    Hey @serwar24554, You can generate a random number using Number Formatter (Pabbly) → Spreadsheet Formulas by applying the formula: RANDBETWEEN RANDBETWEEN(-1, 1) [Random integer between bottom and top] This will return a random integer between the specified bottom and top values. Once...
  4. Preeti Paryani

    google sheet next row

    Hello @serwar24554, You can achieve this use case by setting up the workflow in the following order: Schedule (Pabbly) – Schedule Workflow Configure it to run daily at your preferred time. Number Formatter (Pabbly) – Counter Set the initial value as 1 Operation: Increment Change value by: 1...
  5. Preeti Paryani

    Amelia to Bexio

    Hello @dentaltraining, Our team has updated the Bexio: Create Contact action. Please open your workflow, select the respective action, and click on Refresh Fields. You should then be able to see the newly added fields. Kindly map the required data accordingly and test the action. Let us know...
  6. Preeti Paryani

    Amelia to Bexio

    Hello @dentaltraining, Thank you for reaching out. We have escalated this concern to our team. Please allow us some time to review it, and we will get back to you with an update as soon as we have more information. Thank you for your patience.
  7. Preeti Paryani

    Watoolbox error - update connection

    Hi @deepak9780097800, The issue you were facing while creating or updating a connection under Settings → Connections, where the error “Please fill in all required fields” was appearing, has now been resolved. Kindly try creating the connection again from the Settings → Connections section and...
  8. Preeti Paryani

    Notion connection frequently fails with 401

    Hey @simcalister, We have replied to your query here - https://forum.pabbly.com/threads/new-notion-connection-not-asking-for-token.34215/. Please refer to it for further discussions on your concern.
  9. Preeti Paryani

    New Notion Connection Not Asking for Token

    Hello @simcalister, Thank you for sharing the details. To better understand the issue, could you please confirm whether you are setting up all these Notion connections using the same Notion account, but selecting different databases in each workflow? This information will help us clarify why...
  10. Preeti Paryani

    Trouble updating a member type attribute in Infinity

    Hi @felipe.r.md, It appears that the setup is still incomplete, which is why we are currently unable to access your account. Kindly complete the pending setup so that we can proceed with reviewing the issue and assist you accordingly. We look forward to your confirmation.
  11. Preeti Paryani

    Chip Gateway did not return the right status.

    Hello @elonmusk, Thank you for reaching out to us. Could you please share a screenshot confirming the successful payment for the relevant subscription in Chip? Additionally, kindly check the payment details and let us know whether any Pabbly Subscription Billing subscription ID is mentioned...
  12. Preeti Paryani

    Zoho CRM Contact Fields are not showing in Pabbly Connect in order to map to them.

    Hello @LarryD, Thank you for reaching out. Upon reviewing the workflow configuration and its execution history, we noticed that some changes appear to have been made recently. Specifically, in the execution history, a value is being passed under the Contact Owner field. However, when checking...
  13. Preeti Paryani

    Unable to delete a block once added, 404 Error on video tutorial page

    Hi @deepak9780097800, When we tested this, the element was removed successfully. This appears to be a cache-related issue on your end. Please try clearing your browser cache or removing the block using an incognito/private browsing tab, and check if it works as expected.
  14. Preeti Paryani

    Zoho Invoice multiple line items

    Hello @soundslikemichael, Thank you for reaching out. To create a Zoho Invoice with multiple line items, please enter comma-separated values in the line-item fields, as mentioned in the help text. For example: Item names: chairs, tables Quantities: 4, 10 Please ensure that all...
  15. Preeti Paryani

    Message encoding format is invalid

    Hello @Clicknamics, Upon checking the latest task history, the error indicates that the phone number is invalid. Please try performing the request with a valid number as per the Itexmo application’s requirements, and let us know how it goes. If the issue persists, feel free to share the...
  16. Preeti Paryani

    whatsup cloud api issue. whatsup message sending failed

    Hello @nayana, Thanks for reaching out. We made the following changes to the action, and it worked successfully: Added the language code as en Enabled the Header Type toggle and left the field empty Please try this setup and let us know if you need any further assistance.
  17. Preeti Paryani

    ISSUE - webhook workflow not working

    Hey @mark-young, Thanks for sharing the screencast. Upon checking, we noticed that the key used for mapping in the workflow is EventData Content Message, whereas the key currently being captured in the task history is EventData Content. This mismatch is causing the issue. Solution: Please...
  18. Preeti Paryani

    Opt in message not getting triggered

    Hey @REXY MARGARATE, It appears that you have raised the same query via email, and our team has already responded under ticket ID: 33339. Please refer to that email response and let us know if you have any further questions or issues.
  19. Preeti Paryani

    Facebook "get ad account insight" error as token expires

    Hello @rjwalkerz3sm, Thank you for sharing the details and the Loom recording. Upon reviewing the error message, it clearly indicates that the access token expired on Friday, 02-Jan-26 at 08:00:00 PST. The exact error received is: “Error validating access token: Session has expired on Friday...
  20. Preeti Paryani

    Media link expires within 20 minutes,

    Hi @vikas.vibrant, Thank you for the update. Upon checking, it appears that the issue is related to the file itself. Even when using the File Uploader, the same “Invalid media link” error is occurring for those file, which indicates that the problem is not with the URL format or workflow...
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