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  1. ArshilAhmad

    Form not opening

    Hi @DIWC, Could you please specify the email address associated with your Pabbly Form Builder account? Also, please share the name of the form you are referring to and a screenshot showing exactly where it indicates that the form is closed. Thanks & Regards, Arshil Ahmad Customer Support...
  2. ArshilAhmad

    Some of my client messages arent being recorded as its not passing via webhook

    Hi @anitha1990.kct, The account you shared does not have any Pabbly Chatflow flows or Pabbly Connect workflows sending data to the webhook. Please share the correct account through which you are sending data to n8n. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate...
  3. ArshilAhmad

    500 internal server error

    Thank you for the update. We're glad we were able to help. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  4. ArshilAhmad

    500 internal server error

    Hi @nizam, @alan01, Our technical team has fixed this issue. You should now be able to access your Pabbly Subscription Billing account. Please check the same at your end. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  5. ArshilAhmad

    Multiple Queries: WhatsApp Web Visibility, Message Display Issues & Mobile Inbox Access

    Glad we were able to help. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  6. ArshilAhmad

    Suggestion—Typing / is irritating.

    Hi @deepak9780097800, You can pass this suggestion to our development team on our dedicated platform here: https://roadmap.pabbly.com/b/Feature-Request Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  7. ArshilAhmad

    Stopping the chat bot

    It usually takes 24 to 48 hours for a template to be approved from Meta’s end. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  8. ArshilAhmad

    How can I remove the tick boxes and qty's

    Hi @alan01, Currently, it is not possible to remove the checkbox, as it will appear for the add-ons by default. If you want these changes to be made to the checkout customizer, you can submit your request on our dedicated platform...
  9. ArshilAhmad

    Whatsapp Coexistence feature

    Your concern is being addressed here: https://forum.pabbly.com/threads/how-to-use-whatsapp-coexistence.34966/ Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  10. ArshilAhmad

    Urgent: All Chatflow Flows Deleted After WhatsApp Number Reconnection

    Your chatbot flows, custom fields, and inbox data are not stored purely at the Chatflow account level—they’re scoped to the specific WhatsApp phone number ID / WABA mapping. When your client moved the WhatsApp number to a personal device, Meta detached the number from its existing Cloud API...
  11. ArshilAhmad

    Multiple Queries: WhatsApp Web Visibility, Message Display Issues & Mobile Inbox Access

    Hi @mezmer, This is the default behavior of WhatsApp Web, and we’re unable to change it from our end. Could you please share a screenshot showing this? Also, please share the same Inbox ID from your Pabbly Chatflow account. Currently, we don’t have a dedicated mobile application for Pabbly...
  12. ArshilAhmad

    Urgent: All Chatflow Flows Deleted After WhatsApp Number Reconnection

    Hi @mezmer, Did you remove the number from Pabbly Chatflow and add it again afterward? Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  13. ArshilAhmad

    This application has not been approved to use this api

    Hi @sai.ekalavya, Could you please create a short screen recording showing the exact point where you’re encountering this issue? Please follow the steps shown in the video shared below to add catalogs to your Pabbly Chatflow account. Thanks & Regards, Arshil Ahmad Customer Support Associate...
  14. ArshilAhmad

    How to add whatsapp group link in template

    Yes, direct links to WhatsApp aren’t allowed as buttons—this is a restriction from Meta’s end. It looks like you’re now using a different link that redirects users to a website where they can find the WhatsApp group URL, which is the correct approach. Thanks & Regards, Arshil Ahmad Customer...
  15. ArshilAhmad

    WhatsApp Number Migration Issue - Need Help Connecting to Pabbly Chatflow

    Hi @mezmer, Could you please make a short screen recording showing exactly where you’re encountering this error? Also, please check out the thread shared below: https://forum.pabbly.com/threads/how-to-migration-from-whatsapp-api-wati-to-pabbly.33228/ Thanks & Regards, Arshil Ahmad Customer...
  16. ArshilAhmad

    Tips for Simplifying Workflow Automations

    Hi @Funnelsflex, Could you please elaborate a bit more on your exact concern? Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  17. ArshilAhmad

    Issue with Saving Payment Details in Pabbly Subscription Billing

    Hi @rajkumar, Thank you for the update. We're glad it's working now. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  18. ArshilAhmad

    URGENT: can't create new subscriptions

    Hi @rodrigo, Could you please make a short screen recording showing the exact issue you are encountering? Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  19. ArshilAhmad

    Handle multiple customers

    Hi @Truehim, Yes, you can add as many phone numbers as you want to your Pabbly Chatflow account and assign team member access to different users for different numbers. https://buy.pabbly.com/chatflow-onetime/#pricing Please watch the video shared below to understand how team member access...
  20. ArshilAhmad

    Facebook New Comment & Message Triggers not firing / working

    Thank you for the update. We're glad it's working now. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
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