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  1. ArshilAhmad

    Problem sending messages from Pabbly Connect

    Hi @rfchong, Could you please share a short screen recording showing the issue you are encountering? Also, please share the Inbox ID where you are facing this issue. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  2. ArshilAhmad

    Failed due to Meta policy. (#131049)

    Could you please share the email address and phone number associated with your Pabbly Chatflow account? Also, please share the Workflow URL from which you attempted to send the messages.
  3. ArshilAhmad

    Quick response does not trigger workflow

    The flow is set to trigger only for typed keywords. It won’t trigger for replies sent through the Quick Reply button. If you want the workflow to trigger using the Quick Reply button, use ‘Template Selected’ as the trigger event. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐...
  4. ArshilAhmad

    Quick response does not trigger workflow

    Hi @Wolf, Could you please specify the flow you expected to be triggered but wasn’t when user clicked the Quick Reply button?
  5. ArshilAhmad

    Chatflow Connection Capabilities

    Hi @getitdone.solutions, Will you be getting the driver’s phone number in the CODA trigger step? Also, could you please share the Workflow URL where you have set up CODA as your trigger step? If yes, then you can set up your workflow in the following manner: Use ‘Webhook by Pabbly’ to...
  6. ArshilAhmad

    Webhook trigger on Subscription Pause and un-Pause

    Hi @robby666111, Could you please specify the source application for which you want the webhook to trigger on the pause and un-pause of subscription events?
  7. ArshilAhmad

    How to Send Woo Commerce Abandant Cart Message on Whats app

    Hi @studycafe, Could you please share the Workflow URL where you have this concern? Currently, capturing abandoned carts using the ‘WooCommerce: New Cart Abandoned’ action step is the only reliable option to capture customers who added a product to their cart but didn’t proceed with the...
  8. ArshilAhmad

    Adding a WhatsApp Number on Chatflow

    Could you please state the exact error you encounter when you try to log in to the web version of WhatsApp?
  9. ArshilAhmad

    fixed

    Hi @boehboe d boehboe, Thank you for the update. We're glad the issue is fixed now. We are closing this thread as the issue is resolved. Please feel free to reach out to us if you face any issues in the future. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your...
  10. ArshilAhmad

    CLOUD API not able to send template

    Hi @nayana, Please check the documentation below to understand why you're encountering this issue. https://forum.pabbly.com/threads/getting-error-in-order-to-maintain-a-healthy-ecosystem-engagement-the-message-failed-to-be-delivered-in-chatflow.28819/
  11. ArshilAhmad

    Need Help: “Invalid OAuth 2.0 Access Token” When Calling Facebook Graph API in Pabbly

    You won't be able to execute endpoints with OAuth 2.0 authentication using the API (Pabbly) module reliably. To do this, you will need to create a custom application. https://forum.pabbly.com/forums/pabbly-connect-app-integration-guide/ For any assistance on how to create a custom application...
  12. ArshilAhmad

    Stripe integration

    Hi @MGy13, Could you please elaborate a bit more on your exact use case?
  13. ArshilAhmad

    Unable to connect catalogue?

    Your concern is being addressed here: https://forum.pabbly.com/threads/unable-to-connect-my-whatsapp-catalogue-to-pabbly-chatflow.33379/
  14. ArshilAhmad

    Unable to connect my WhatsApp catalogue to Pabbly Chatflow,

    Hi @surdayo, Please follow the exact steps shown in the video shared below to add catalogs to your Pabbly Chatflow account. Kindly record your screen throughout the process, and if you encounter any issues at any step, share the video in this thread. Thanks & Regards, Arshil Ahmad Customer...
  15. ArshilAhmad

    When using a Coupon Code Credit Card Detail Entry is not presented

    I’m afraid that doesn’t seem to be a viable option either, as you won’t be able to remove the coupon field and then add it back after 10 days.
  16. ArshilAhmad

    If the user doesn't enter a credit card, the subscription is set to not paid, but the dunning process is not started.

    If your website is built on WooCommerce or Shopify, you can follow the steps shown in the video below to set up your trigger step and capture abandoned carts.
  17. ArshilAhmad

    When using a Coupon Code Credit Card Detail Entry is not presented

    Our technical team has informed us that you’ll need to charge a small amount, such as 1. Otherwise, adding the details manually through the client portal will be the only option. You won’t be able to collect credit card details if the subscription amount is zero.
  18. ArshilAhmad

    If the user doesn't enter a credit card, the subscription is set to not paid, but the dunning process is not started.

    Hi @robby666111, Could you please share the Workflow URL you’ve currently set up to capture the creation of a user and subscription? Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  19. ArshilAhmad

    WhatsApp Messages Not Triggering for All Contacts in Workflow

    There appears to be an issue with the way you’ve set up your workflow. The ‘Google Sheets: New or Updated Spreadsheet Rows’ trigger is used when you want your workflow to execute upon the addition of new data to your sheet. On the other hand, the ‘Google Sheets: Get Rows’ action step is meant...
  20. ArshilAhmad

    When using a Coupon Code Credit Card Detail Entry is not presented

    Please allow us some time to look into this concern. We will get back to you with an update soon.
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