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    Why is coupon code invalid in frontend?

    Hi team, Why is coupon code invalid in frontend? In the backend it is "Active". Please, see attachments. Thanks!
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    product

    Hi team, Where do I find the product ID for creating coupon codes using API. Please, see attached. Best regards,
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    link.com

    Hi, I am using the "Credit Card" in the payment gateway. When a user is adding credit card details, an optional pop-up offers to sign up with "Link.com". This is very confusing for some people. How do I avoid my leads from getting distracted/offered to sign up with Link.com?
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    New paypal vendor added - what should client do?

    Hi there, So, I've changed from one PayPal account to another. Is there a way the current clients can move from the old Paypal account to the new one. Here I am not talking about the client's PayPal account, it is our corporate PayPal account that has changed. Best, Thomas
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    Coupons and free trial - how influence each other

    Hi there, I have a SaaS with a 14 day free trial period. I am thinking to do the following for the people who is "subscription_create" but did not pass "subscription_activate" because they did not fill out payment info : Wait 10 min, and then if they still haven't completed the sign up, I...
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    Why only "credit_create" and no other webhooks? Makes it really hard to use PSB

    Hi there, In the case of upgrading and downgrading from the customer portal, I have adjusted my webhook processing so: 1) subscription_activate is good for new signups and for upgrade/downgrade during trial. 2) After the trial is over, subscription_upgrade/subscription_should work. However...
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    User creates trial using Stripe, then upgrades using manual payment = no revenue :-(

    Hi, I am trying to set up PSB for a digital, log-in-based, product with a 2 week trial period. When a user signs up, and adds their Stripe/payment information, I create a user for them in my system. However, I see if the user, during the trial period, upgrades, and choose "Offline Payment" in...
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    Best Practice for Subscribers Who Did Not Add Payment Method?

    Hi there, I have set up a checkout page, and often it happens that people fill in the basic information about themselves (name, country, state), but when they are prompted to add their PayPal information, they abandon the process. I get two webhook events: "subscription_create" and...
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    How do I name my company?

    I don't see how I can add the name of my company: https://share.getcloudapp.com/NQu4WxNO I don't see the field which is displayed in the YouTube video introducing the client portal.
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