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  1. Preeti Paryani

    photo upload error on all forms of pabbly form builder

    Hello @chandu133, Could you please provide us with the email address associated with your Pabbly Form Builder account? Additionally, kindly grant us access to your public Form Builder account so we can review the setup and make any necessary changes, if required.
  2. Preeti Paryani

    Unable to delete a Whatsapp Number

    Hello @Vipin502, We noticed that you've also reported a separate issue where you're receiving an error code 200 (permission issue) while sending messages. Please note that this issue is currently under review by our team. Meanwhile, could you please confirm whether you still wish to delete the...
  3. Preeti Paryani

    WhatsApp accounts disabled

    Hello @Mubarak NH, You can check the attached meta quest to see how you can get back your disabled account. Let us know if it helps. https://www.meta.com/en-gb/help/quest/444572478529019/?srsltid=AfmBOopPae_B1GOSrE31mKLM1qPApmMfrxzHuAejEDqzUoivgKwmJYrd
  4. Preeti Paryani

    ‼️ App Restricted by META

    Hello @agk, Thank you for bringing this to our attention. Could you please share the following details to help us better evaluate the reason for the app restriction from Meta’s end? The recent types of messages you've sent through the app Any recent changes made to your app or Meta developer...
  5. Preeti Paryani

    Why is coupon code invalid in frontend?

    Currently we do not have any update on this, but as soon as we receive some from our technical team, we will get back to you.
  6. Preeti Paryani

    WhatsApp accounts disabled

    Hello @Mubarak NH, Unfortunately, we’re unable to assist directly with account disablement issues related to your Meta Business account, as this falls under Meta’s internal review process. We recommend submitting a review request through your Meta Business dashboard and ensuring that your...
  7. Preeti Paryani

    OpenAI (ChatGPT, DALL·E, Whisper) – Generate Image (gpt-image-1), Error from upstream: Forbidden

    OpenAI (ChatGPT, DALL·E, Whisper) – Generate Image (gpt-image-1) Overview We have recently launched a new action under the OpenAI (ChatGPT, DALL·E, Whisper) integration: ➡️ Action: Generate Image (gpt-image-1) This action enables users to generate images using the latest OpenAI image generation...
  8. Preeti Paryani

    Steps to configure Pinterest: Create Video Pin Action

    How to Configure the Fields for the Pinterest: Create Video Pin Action Below is the step-by-step guide to setting up each field in the Pinterest: Create Video Pin action: 1. Link Map the video URL you want to use to create the pin. 2. Title, Pin Description, Dominant Color, Alt Text Enter...
  9. Preeti Paryani

    Chatflow problem with question and condition

    Hello @Wolf, It appears that the number was deleted from Pabbly Chatflow, which caused the associated flow to be removed as well. Due to this, we are currently unable to replicate the issue on our end. Please let us know if you can reconfigure the flow or share additional details so we can...
  10. Preeti Paryani

    Blue tick

    Hello @peepshah, Since your number is currently registered with AiSensy and already verified with a Blue Tick, migrating it to Pabbly Chatflow will involve a few steps. You’ll need to follow the migration process from your current BSP (AiSensy) to Pabbly. Please refer to the detailed...
  11. Preeti Paryani

    Client Portal - "Allow immediate cancellation of subscription" allows refunds greater than 365 days ago

    Hello @Groff, Apologies for the delayed response. Could you please share the email associated with your Pabbly Subscription Billing account? This will allow us to better assist you.
  12. Preeti Paryani

    AI assistant not sticking to knowledge base

    Hello @dwhitecourses, Thanks for the update.
  13. Preeti Paryani

    AI assistant not sticking to knowledge base

    Hello @agk, Apologies, I meant try setting the temperature between 0.4-0.6.
  14. Preeti Paryani

    AI assistant not sticking to knowledge base

    Hello @agk, Thanks for the details and feedback. However, could you please try setting up the temperature between 4-6 and let us know the results.
  15. Preeti Paryani

    Is Chatflow down?

    Hello @agk, Thank you for your clarification, and we completely understand your concern. We’d like to assure you that we did not interpret your message as implying the downtime was intentional. That said, our team is actively working on optimizing the system to reduce the likelihood of such...
  16. Preeti Paryani

    Is Chatflow down?

    Hello @agk, Thank you for the information. Please note that the downtime you experienced was not intentional and we take care to avoid such occurrences. However, if you would still like to have a feature to define or view uptime and downtime windows, we recommend adding this as a request to...
  17. Preeti Paryani

    Flows missing

    Hello @Wolf and @agk, Please note that once a number is deleted from Pabbly Chatflow, all associated data, including contacts, flows, and other related information, will also be removed. This is outlined in our help documentation. For more details, please refer to the attached image and the...
  18. Preeti Paryani

    AI assistant not sticking to knowledge base

    Hello @agk, Apologies for the delayed response. Yes, to improve this behavior, you can update the instructions provided to your AI Assistant. Make sure to clearly specify that the assistant should strictly refer to and respond based only on the knowledge base, and avoid answering general...
  19. Preeti Paryani

    Why is coupon code invalid in frontend?

    Hello @nitten, Thanks for the details. Please allow us some time to look into the issue, and we will get back to you with the updates as we have some.
  20. Preeti Paryani

    Chatflow problem with question and condition

    Hello @Wolf, Unfortunately, using the previously shared screenshots, we can not find the specific nodes in question, which makes it difficult to identify their exact functionality. Could you please provide a screen recording that walks us through what each node is doing? This will help us...
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