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  1. Preeti Paryani

    Cannot Register WhatsApp Number – "This feature isn't available in your current location" (Spain - Gran Canaria)

    Hello @aiSiRul, Please allow us time to check the concern with our team, we will get back to you soon.
  2. Preeti Paryani

    Dynamic Web Page 404 Error After Jotform Submission

    Hello @oyasmartfix, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If...
  3. Preeti Paryani

    Meta Response #100 Error while connecting interakt to chatflow

    Hello @Lakeer Kukadia, Sorry for the delayed response due to unintended circumstances. Could you please let us know where exactly you're encountering this error? Additionally, if possible, please share a screen recording of the process you were performing when the error occurred. This will...
  4. Preeti Paryani

    Request to Upgrade Pabbly Task Limit – Urgent Support Needed

    Hello @PURE EV, We have tried reaching out to you over the call however It seems you were unavailable at the moment. If you need more tasks, you can opt for a yearly or monthly plan. Yearly plans are listed on our pricing page, and monthly plans can be found in the FAQs section at the bottom...
  5. Preeti Paryani

    Meta Response #100 Error while connecting interakt to chatflow

    Hello @chetanparmar, At the moment, connecting other applications with Chatflow is not supported. Please also ensure that the number you're using in Pabbly Chatflow is not already connected to another application, as this can lead to conflicts. To help us assist you better, kindly share a...
  6. Preeti Paryani

    WhatsApp Message Sending Failed – Need Assistance

    Hello @Pramods, Apologies for the delayed response. Could you please share the email associated with your Pabbly Chatflow account along with a chat instance where you’re encountering the issue? This will help us investigate the matter more effectively and assist you accordingly.
  7. Preeti Paryani

    Multilanguage option on my first msg

    Hello @NutriFit, We would like to inform you that currently, Pabbly Chatflow supports only single-language templates. The template you are trying to use appears to be multi-language, which unfortunately makes this use case not feasible at the moment.
  8. Preeti Paryani

    Why is coupon code invalid in frontend?

    Hello @nitten, Thanks for the update.
  9. Preeti Paryani

    unable to getting Lead source, Campaign Id, Adsetid

    Hello @nitinm, As mentioned earlier, the campaign ID, ad set ID, and related details are only captured when a real lead is submitted through the ad form. The responses you’ve captured so far appear to be test leads, which do not include these fields. We recommend clicking the Recapture...
  10. Preeti Paryani

    unable to getting Lead source, Campaign Id, Adsetid

    Hello @nitinm, Could you please share the workflow URL where you’re facing this issue? Additionally, if you're using Facebook Lead Ads as the trigger and not receiving Ad Set or Campaign details, please note that these details are only available when a real lead is captured in the workflow...
  11. Preeti Paryani

    Why is coupon code invalid in frontend?

    Hello @nitten, The issue appears to be related to how the coupon code has been configured, particularly with the expiry date settings. Kindly refer to the attached image as a reference for the correct configuration pattern. Please review and update the settings accordingly. Let us know if...
  12. Preeti Paryani

    Pabbly Connect – Request to Increase Tasks on Lifetime Access Plan

    Hello @inel, Thank you for reaching out. If you do not wish to opt for a lifetime deal, you can choose from our other available plan types—monthly or yearly. You can explore all available plans using the following link: https://www.pabbly.com/connect/#pricing Please note that monthly plan...
  13. Preeti Paryani

    Why is coupon code invalid in frontend?

    Hello @nitten, Thanks for the follow up. As of now we haven't received any update on this concern. However as soon as we hear some we will get back to you with the updates.
  14. Preeti Paryani

    Issue Refunding PayPal Recurring Payments

    Hello @sven-bo, Thank you for reaching out. Yes, this is a known limitation from PayPal's end when it comes to recurring payments. Refunds for PayPal subscriptions cannot be processed directly. You would need to issue the refund manually from your PayPal account, and then record refund in...
  15. Preeti Paryani

    photo upload error on all forms of pabbly form builder

    Hello @chandu133, As per the updates received, this issue seems to be resolved. Please check it and let us know if you are still facing it.
  16. Preeti Paryani

    File Upload Error in All Forms

    Hello @Vipin502 and @chandu133, This issue has now been resolved. Please check it at your end and let us know how it goes.
  17. Preeti Paryani

    Unable to delete a Whatsapp Number

    Hello @Mohit Jalan, Our team has responded to you over the same ticket. Please refer to it to check the latest response from us. #135816
  18. Preeti Paryani

    I could not import Contacts

    Hello @manishag007, Please ensure that the phone numbers added in your CSV file are in the correct format: "+" followed by the country code and then the phone number (e.g., +14155552671). This helps avoid any formatting-related issues. If the issue persists even after verifying the format...
  19. Preeti Paryani

    photo upload error on all forms of pabbly form builder

    Hello @chandu133, To grant us access, please reply with the following statement: "You have access to my Pabbly Form Builder account and may make changes if required. The email associated with my Form Builder account is [your email address]." This will help us proceed with the necessary checks...
  20. Preeti Paryani

    ‼️ App Restricted by META

    Hello @agk, We’ve shared a Meta Help Center link below, please refer to it and review whether any of the listed policies may have been unintentionally violated while managing your customer queries...
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