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  1. Preeti Paryani

    Workflow semi failure issues

    Hello @taxajca, This issue has been escalated to our technical team for further investigation. It appears to be related to the new UI, and until a fix is implemented, we recommend continuing to use the workflow in the Classic version for stable performance. We appreciate your understanding...
  2. Preeti Paryani

    Edit scheduled broadcast

    Hello @kamleshguru, Thank you for your suggestion. At the moment, it’s not possible to edit a scheduled broadcast, you can only delete it as of now. You can submit this feature request directly via the Roadmap section available within your Chatflow interface. Simply click on the “Roadmap”...
  3. Preeti Paryani

    Multi Tier Affiliate

    Hello @99 Interactive, Thanks for sharing the details of your use case. As you’ve mentioned, you’ve set up a 2-tier affiliate model and enabled auto-approval for customers to become affiliates. In this setup: When your first customer, Andy, purchases a product, they are automatically...
  4. Preeti Paryani

    Need assistance to TRIGGER a flow after AI assistance

    If the user replies after 24 hours, the AI assistant will respond to their message. It will not trigger the flow again as a new conversation, nor will it send the default first message. The assistant will continue the chat based on the conditions mentioned in your statement.
  5. Preeti Paryani

    Auto create coupon and link to affiliate

    Hello @99 Interactive, Thank you for reaching out. The feature you’re looking for—specifically, the ability to assign a coupon directly to an affiliate via an action step in Pabbly Connect—is currently not available, as we do not have an endpoint to perform this operation at the moment. We...
  6. Preeti Paryani

    need help for chat flow

    Hello @BHUPENDER, Thank you for sharing the detailed explanation of your current setup and the issue you're facing. As per our review, the workflow is currently configured to send data from Pabbly Connect to Chatflow, and upon receiving the response, the data is then routed back to Connect for...
  7. Preeti Paryani

    Need assistance to TRIGGER a flow after AI assistance

    Hello @socioshoot, Thank you for the clarification. We understand that you’ve created a flow where users can choose between chatting with the assistant or selecting other options. However, once a user opts to chat with the assistant and the AI is enabled for that conversation, only the AI will...
  8. Preeti Paryani

    Getting Error while creating a Demo template

    Hello @taxajca, Thank you for sharing the flow. To proceed with checking the issue, could you please grant us permission to access your Pabbly Chat Flow account? You can do so by replying with the following statement: “You have my permission to access my Pabbly Chat Flow account and make...
  9. Preeti Paryani

    Need assistance to TRIGGER a flow after AI assistance

    Hello @socioshoot, Thank you for reaching out. To assist you further, could you please share the email address associated with your Pabbly Chat Flow account and the name of the specific flow connected with the chats you're referring to? Additionally, in order to investigate and make any...
  10. Preeti Paryani

    Where are the additional promised benefits with Ultimate one time plan

    Hello @@kfyWorkflows, Exclusive Bonus 1 - Access all step-by-step videos here - https://www.youtube.com/c/Pabbly Exclusive Bonus 2 - Go through the attachments. Exclusive Bonus 3 - Go through the attachments. Exclusive Bonus 4 - Join the Facebook Group here so that you can know all about the...
  11. Preeti Paryani

    Getting Error while creating a Demo template

    Hello @taxajca, It appears that the access token associated with your WhatsApp number has expired. You can either regenerate a temporary token and update it under Chatflow, or switch to using a permanent access token to avoid such issues in the future. You may refer to the following resources...
  12. Preeti Paryani

    How to Integrate Amazon SES with Pabbly Email Marketing for Campaigns?

    Hello @dpsingh, Thank you for reaching out and for your detailed query. At the moment, we don’t have a dedicated video specifically covering the entire Amazon SES account setup from scratch. However, you can find several helpful tutorials on YouTube that guide you through creating and...
  13. Preeti Paryani

    Templates not shown

    Hello @sze, Glad we could help.
  14. Preeti Paryani

    Templates not shown

    Hello @sze, We would like to inform you that templates with Quick Reply buttons are currently supported only under the Flows section. Please let us know if you need any assistance setting it up.
  15. Preeti Paryani

    Whatsapp Coexistence feature

    Hello @ashishmohta, Our team has implemented some changes related to this concern. Could you please try adding the number again and let us know if the issue persists? If it does, sharing a screenshot or screen recording would be helpful for further investigation.
  16. Preeti Paryani

    pabbly chatflow auto reply not working

    Hello @chandu133, Could you please provide us with more details about the issue you're facing? Additionally, kindly share the email address associated with your Pabbly Connect account so we can investigate the matter more effectively. Looking forward to your response.
  17. Preeti Paryani

    Cannot Register WhatsApp Number – "This feature isn't available in your current location" (Spain - Gran Canaria)

    Hello @aiSiRul, Thanks for reaching out. The error message “This feature isn't available in your current location” typically appears when selecting the “Connect with existing WhatsApp Business account” option. Since Spain (including the Canary Islands) is part of the EU/EEA, this feature is...
  18. Preeti Paryani

    Meta Response #100 Error while connecting interakt to chatflow

    Hello @Lakeer Kukadia, Thanks for sharing the details. Based on the error and screenshots, here are the likely reasons you're seeing the data localization settings error: Two-Factor Authentication (2FA)is not enabled for all business admins – this is mandatory for Indian businesses. If the...
  19. Preeti Paryani

    How to delete payment information card on payment details ?

    Hello @ForeToday, Thank you for your query. Please note that users are not able to delete their saved cards on their own. However, they can request our team to do so by reaching out via the forum or by emailing us at [email protected]. To process the request, please make sure to include the...
  20. Preeti Paryani

    Add/Deduct Credit on users account

    Hello @hpb, In Pabbly Subscription Billing, to add or deduct credits for a user, go to the Subscription section and open the relevant subscription. Then, click on the three dots (as shown in the attached image) and select the “Add/Deduct Credit” option. This will allow you to adjust the user’s...
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