Cannot Register WhatsApp Number – "This feature isn't available in your current location" (Spain - Gran Canaria)

[aiSiRul]

Hi,
I'm trying to register my WhatsApp number in Pabbly Chatflow but I keep getting this error:

"This feature isn't available in your current location."

I'm currently in Spain (Gran Canaria) and I’ve tried with multiple numbers, but the issue persists.
I've attached a screenshot for reference.

Can you please clarify if WhatsApp numbers from Spain (specifically the Canary Islands) are currently supported? And if not, is there any workaround or timeline for support?

Thanks in advance for your help.

Best regards,
Riccardo

 

[Preeti Paryani]

Hello @aiSiRul,

Please allow us time to check the concern with our team, we will get back to you soon.

 

[Preeti Paryani]

Hello @aiSiRul,

Thanks for reaching out.

The error message “This feature isn't available in your current location” typically appears when selecting the “Connect with existing WhatsApp Business account” option. Since Spain (including the Canary Islands) is part of the EU/EEA, this feature is restricted by Meta in these regions.

As a workaround, please try selecting the “Start with a new WhatsApp number” option instead and see if it proceeds without error.

You can refer to the following tutorial for step-by-step guidance:

https://forum.pabbly.com/threads/step-by-step-guide-to-connect-whatsapp-with-pabbly-chatflow.25038/

Let us know how it goes.