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  1. Preeti Paryani

    Google Sheet with Multiple Sheets Not triggering

    Hello @natureboy, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Also, please share a screencast showing the setup you did in the the Google Sheets. Please be aware that...
  2. Preeti Paryani

    In pabbly chatflow , why flow is not getting triggered?

    Hello @nayana, Thank you for the update. We tested the flow by sending a “hi” to your number, and the test triggered successfully on our end. Please note that in your earlier test, the trigger did not fire because the chat status was set to Intervened. The flow will only trigger when the chat...
  3. Preeti Paryani

    In pabbly chatflow , why flow is not getting triggered?

    Hello @nayana, It seems that the webhook from the Meta is not receiveing, due to which the new chats are not receiving and neither the flow is getting triggered. Kindly follow these steps, and configure the webhook in Meta Developer again and make sure all the toggle are turned on. Once...
  4. Preeti Paryani

    Coupon validity date and timezone

    Hello @Sven, Please disregard my previous reply to provide you with precise and correct information. I have escalated this to my team. Once they get back to me with the correct details, I will get back to you with the same.
  5. Preeti Paryani

    Coupon validity date and timezone

    Hello @Sven, Thank you for your query. In Pabbly Subscription Billing, if you select 27-11-2025 as the expiry date and the system displays Valid Up To: 26-11-2025, it means the coupon will remain valid until 26-11-2025, 11:59 PM as per your account’s timezone. At the moment, selecting a...
  6. Preeti Paryani

    Failed due to Meta policy. (#131049)

    Hello @raamanand, Could you please provide us with the Workflow URL associated with your query? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're...
  7. Preeti Paryani

    Urgent: Severe Service Issues in Pabbly Chatflow Affecting Operations

    Hello @valconinfotech, It appears that you have already raised a ticket with us via email for the same issue, and our team has responded there. Kindly reply to that email so we can continue the discussion. Ticket ID: #20043 We are closing this thread to avoid any confusion.
  8. Preeti Paryani

    In pabbly chatflow , why flow is not getting triggered?

    Hello @nayana, We appreciate you reaching out to Pabbly Support! Could you please provide us with the email associated with your Pabbly Chatflow account, along with the WhatsApp number with which you’re facing this issue?
  9. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, Thank you for clarifying the concern. Please note that the workflow you have designed will only trigger on sending the “Pay Now” text, not when the quick reply button is clicked. If the quick reply button is used, the flow will not be triggered.
  10. Preeti Paryani

    Best Action App to send Whatsapp image message

    Hello @metalabteam, The JetAPI WhatsApp application you are currently using is a user-created app, developed and managed by the JetAPI team itself. Since the configuration and available features are controlled on their end, I would recommend reaching out to the JetAPI team directly to confirm...
  11. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, I have tested the flow, and it seems to be working fine. Please try testing at your end using a different number and let us know if it works fine for you.
  12. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, Could you please confirm the WhatsApp number under which you have this flow?
  13. Preeti Paryani

    Open Webhook trigger on Subscription Pause and un-Pause

    Hello @robby666111, Thank you for the clarification. At the moment, Pabbly Subscription Billing does not offer any webhook event that triggers specifically when a subscription is paused or un-paused. These events are not yet available under the Webhook → Subscription Events list. If this...
  14. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, Okay, let us know if you need any further assistance.
  15. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, Thank you for sharing the screenshot. However, could you please clarify why you are trying to log in to WhatsApp Web using the number that is currently registered in Pabbly Chatflow? In my previous message, when I mentioned using the web version, I was referring to accessing...
  16. Preeti Paryani

    many a time we face issue that GST Not getting added in payout page

    Hello @Parth, Sure, please share the screenshot once you encounter the issue.
  17. Preeti Paryani

    many a time we face issue that GST Not getting added in payout page

    Hello @Parth, Could you please share more details regarding the specific issue you are facing? A screenshot or a short screencast explaining the behaviour would help us understand the problem clearly. Alternatively, we can also look into this together over a Google Meet session, and I have...
  18. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, I have checked your concern with the team; however, there is no other way to add the number in the WhatsApp Business app besides the suggested one.
  19. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, Thank you for your detailed message. Regarding the Blue Tick (Verified Business Badge), please refer to the official guide below, which explains the complete process and eligibility requirements...
  20. Preeti Paryani

    Review and Pay

    Hello @Aastha Enterprise We appreciate you reaching out to Pabbly Support! Could you please provide us with the email associated with your Pabbly Chatflow account, along with the WhatsApp number with which you’re facing this issue? Please be aware that to assist you effectively, we may need...
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