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  1. Preeti Paryani

    Facebook whatapp ads chatflow with Pabbly ChatFlow

    Hello @metalabteam, Please refer to the following document and the attached image to learn more about the error you're getting and the solution too the same. https://docs.pabbly.com/s/f3b40ae7-4846-4110-8cf3-cdd0cf3467c2/doc/messaging-errors-in-pabbly-chatflow-what-they-mean-VY4pvV4Bt1
  2. Preeti Paryani

    How do I disable 'Merchant Initiated Billing' for a one-time plan so my customers don't see the future charges warning?

    Hello @adriand , The note saying: "By providing your card information, you allow Magnet Brains LLC to charge your card for future payments in accordance with their terms." comes from Stripe, not Pabbly. It appears because Stripe saves the card details for convenience.
  3. Preeti Paryani

    Need Help: “Invalid OAuth 2.0 Access Token” When Calling Facebook Graph API in Pabbly

    Hello @sonuku, Please try using the Custom API Request action under Facebook Pages to see if it helps resolve the authentication issue. If there is a specific action you would like to use that is not available in the current application, you can submit a request for it on our roadmap at...
  4. Preeti Paryani

    Facebook whatapp ads chatflow with Pabbly ChatFlow

    Hello @metalabteam, I have added an action to your workflow, which seems to have resolved the issue.
  5. Preeti Paryani

    Facebook whatapp ads chatflow with Pabbly ChatFlow

    Hello @metalabteam, The image field appears because your Chatflow template includes media. To make it work, you need to add a valid public image URL. You can upload your image to any public image-hosting tool or simply use the “Share with anyone” link from Google Drive for that specific file...
  6. Preeti Paryani

    Facebook whatapp ads chatflow with Pabbly ChatFlow

    Hello @metalabteam, Upon checking the workflow, it seems that in the Pabbly Chatflow: Send Image Message action, the Image URL field doesn't contain a valid file URL, causing the action to fail. Kindly map a file URL to avoid facing this issue.
  7. Preeti Paryani

    Facebook whatapp ads chatflow with Pabbly ChatFlow

    Hello @metalabteam, Could you please share the workflow URL so we can better assist you?
  8. Preeti Paryani

    How to Auto-Tag and Assign Clients in Chatflow Based on Message Keywords?

    Hello @vikas.vibrant, It appears that you have already connected with one of our team members over a Google Meet, and your queries were addressed during the session. We also see that the discussion is continuing via email under Ticket ID 18342. To avoid any confusion or duplication, please...
  9. Preeti Paryani

    Need Help: “Invalid OAuth 2.0 Access Token” When Calling Facebook Graph API in Pabbly

    Hello @sonuku, Thank you for reaching out. To assist you accurately, we request you to please share the API documentation you are referring to along with the exact endpoint you are trying to use. Additionally, it would be helpful if you could provide a short screencast showing: The method...
  10. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    The suggestion you received is not fully correct for Pabbly Chatflow. When a number is added in Chatflow, it is registered under the WhatsApp Cloud API. Unless the number is removed from both Chatflow and the Cloud API, you cannot register it on the WhatsApp Business App. Meta does not allow a...
  11. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, Yes, you can follow that approach. You may delete the number from Chatflow and from the WhatsApp Cloud API, register it again on the WhatsApp Business App, and then reconnect it to Chatflow. This will allow you to use the number both on Chatflow and on your mobile device...
  12. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello, Thank you for reaching out. Could you please confirm whether the number 8802912345 was added directly into Pabbly Chatflow, or if it was previously registered on the WhatsApp Business App? To clarify: If you want to use the same number both on Chatflow and on your mobile...
  13. Preeti Paryani

    Facebook whatapp ads chatflow with Pabbly ChatFlow

    Hello @metalabteam, Yes, you can set up this workflow to send the message to the user.
  14. Preeti Paryani

    If the user doesn't enter a credit card, the subscription is set to not paid, but the dunning process is not started.

    Hello @robby666111, Unfortunately, the only available method at the moment is the one we previously suggested — using the “Pending Invoice” webhook event to capture such occurrences. However, we completely understand your concern regarding distinguishing between abandoned checkouts and other...
  15. Preeti Paryani

    When using a Coupon Code Credit Card Detail Entry is not presented

    Glad the issue has been fixed as per the suggestion. As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received: https://forms.gle/GAjS4wdPYKuhnEYV9 Thank you for your time. PS: We are closing this thread as the issue is resolved. Please...
  16. Preeti Paryani

    Facebook whatapp ads chatflow with Pabbly ChatFlow

    Hello @metalabteam, Thank you for sharing the exact use case. The use case in the exact manner you require is currently not feasible; however, you may achieve it as shown in the attached tutorial.
  17. Preeti Paryani

    Facebook whatapp ads chatflow with Pabbly ChatFlow

    Hello @metalabteam, Could you please elaborate on your exact use case and share details about the screenshot you provided? Also, a clearer screenshot would help us understand what you are trying to achieve.
  18. Preeti Paryani

    Facebook whatapp ads chatflow with Pabbly ChatFlow

    Hello @metalabteam, The trigger in reported issue seems to be different from the current trigger event.
  19. Preeti Paryani

    Facebook whatapp ads chatflow with Pabbly ChatFlow

    Hello @metalabteam, Thanks for sharing the email. The concerned flow seems to be disabled. Kindly enable it and let us know once done so that we can test the issue.
  20. Preeti Paryani

    User initiated conversation not showing in Inbox

    Hello @hartamas, Thanks for reaching out to us. If you have sent the message to the user via mobile, those messages wouldn't be visible under Pabbly Chatflow chat.
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