Coupon validity date and timezone

[sven-bo]

Hi Pabbly team,

I have a question about the coupon validity field in Subscription Billing.

When I pick a date in the date picker, for example 2025 11 27, the system shows the coupon as valid up to 2025 11 26. It looks like the coupon expires at midnight before the selected date. Am I right? Which timezone is used for this calculation? Is it UTC or another timezone?

Also, is there a way to set a specific expiry time for the coupon instead of only the date?

Thanks,
Sven

 

[Preeti Paryani]

Hello @Sven,

Thank you for your query.

In Pabbly Subscription Billing, if you select 27-11-2025 as the expiry date and the system displays Valid Up To: 26-11-2025, it means the coupon will remain valid until 26-11-2025, 11:59 PM as per your account’s timezone.

At the moment, selecting a specific expiry time is not supported. If you'd like this feature to be considered in future updates, you may add it to our roadmap here:
https://roadmap.pabbly.com/b/billing-new-feature-request-bug-reporting

 

[sven-bo]

Tthanks for the explanation, @Preeti Paryani . That clears it up for me.

One follow up question: If I change the timezone in the global settings after creating a coupon, will this impact the validity of the existing coupon codes, or does the timezone only apply to newly created coupons?

 

[Preeti Paryani]

Hello @Sven,

Please disregard my previous reply to provide you with precise and correct information. I have escalated this to my team. Once they get back to me with the correct details, I will get back to you with the same.