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  1. Preeti Paryani

    no credits available

    Hello @Wolf, Thanks for bringing this to our attention. We have escalated this concern to our technical team they're currently looking into the issue, please allow us some time and we will get back to you soon.
  2. Preeti Paryani

    Replied Error in connecting Whatsapp number

    Hello @zolwito, This error often occurs due to an expired or incorrect access token. Follow these steps to resolve it: 1. Generate a Permanent Access Token (Most Common Fix) Temporary tokens expire quickly, causing connection issues. Watch this tutorial to generate a permanent access token and...
  3. Preeti Paryani

    help in setting up Pabbly chatflow

    Hello @Salil, You can certainly use Chatflow with the same number that was previously configured in 360 Dialog. However, please note that syncing chats from 360 Dialog with Chatflow is not possible. Since your number is already approved by Meta, you will need to add and configure the same...
  4. Preeti Paryani

    Form and Interactive Menu in Chatflow

    Hello @chetanparmar, In Chatflow, there is a module named Flow, which includes two submodules: Message and Action. You can use these to achieve the required scenario. Please refer to the attached image for more details.
  5. Preeti Paryani

    help in setting up Pabbly chatflow

    Hello @Salil, Thanks for reaching out! Using the same number: You can use the same number configured with 360dialog in Pabbly Chat Flow. However, syncing inbox messages and templates between both systems isn’t possible. Template approval: We noticed one of your templates is still pending...
  6. Preeti Paryani

    help in setting up Pabbly chatflow

    Hello @Salil, Thank you for reaching out! Pabbly Chat Flow is designed to work with WhatsApp Cloud API, whereas 360dialog is a WhatsApp BSP with its own API. Because of this difference, integrating 360dialog’s API with Chat Flow is not possible at the moment. To fully access Chat Flow’s...
  7. Preeti Paryani

    help in setting up Pabbly chatflow

    Hello Salil, The Pabbly Chatflow software runs on top of the native WhatsApp Cloud API. It will not work if you use any third-party WhatsApp Cloud API partner platform because most third-party platforms lock you to their own system. For Inbox to work, you will have to copy the webhook URL...
  8. Preeti Paryani

    Shopify Integration

    Hello @shibaram, Could you please elaborate on the exact use case you are trying to achieve so we can better assist you? Currently, there isn't a direct integration for Shopify in Pabbly Chatflow. However, you can achieve this functionality using Pabbly Connect. Set up a workflow with the...
  9. Preeti Paryani

    Billing

    Hello @midhun697, You can opt for our monthly plans to purchase additional tasks for this month without upgrading your yearly plan. All the monthly plans are available in the FAQs section at the bottom of our Pabbly Connect website: Pabbly Connect Pricing. For your convenience, I am also...
  10. Preeti Paryani

    am not able to capture the webhook response from Fb Ads Lead

    Hello @hardik mangroliya Please provide us with the workflow URL with which you're facing this issue so we can investigate the issue further.
  11. Preeti Paryani

    Problem

    Hello @alex5150, Our team has answered your query at ticket ID - #105758. Please refer to it for further discussions regarding the issues.
  12. Preeti Paryani

    How rename an automation?

    Hello @Klaziena You can rename a workflow following the below steps: 1. Open the workflow to be renamed. 2. Click on the three dit just Beside the workflow name and choose the Rename option, refer to the below image for more info. 3. A popup will appear, enter the name and click on the...
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