no credits available

[Wolf]

Hi, I have subscribed to Pabbly Plus, and was under the impression that Pabbly chatflow was included, in the subscription?,

I am getting a message that all credits have been used up,

1.this is odd as the tail account I setup in meta has only sent 10 messages in total,
2. when I try and subscribe the to free 100 messages a month, it does not allow me to complete that?
any help?

 

[Preeti Paryani]

Hello @Wolf,

Thanks for bringing this to our attention.

We have escalated this concern to our technical team they're currently looking into the issue, please allow us some time and we will get back to you soon.

 

[Preeti Paryani]

Hello @Wolf,

You can now access your Pabbly Chatflow account, as the credits have been allocated.

If you encounter any issues, please feel free to reach out to us.