After a dunning is failed does the system not only stop trying to collect but also effectively and automatically cancel a subscription? It appears that this is happening and has resulted in a client continuing to use our services while the subscription has ceased. Please advise on what happens...
We have many different subscriptions- we need to update our Checkout Maximiser, we did so for the 45 minute subscription. But the update we made in the check and maximise I have not been applied to all other checkouts. Quickly advise us on how we can make an update to a check out Customer universal.
The problem persists that we are unable to edit the invoice in subscriptions. This is a critical problem because we need to remove banking information now that our banking has changed. We have been advised by you that it is fixed but when we went to update we found that it still had the same...
I will try again, my side, I have tried on different browsers, it was a fault your side!
I edit, but the system does not allow saving, fix it properly and test it.!
For some reason, we never get email for missed payments. If this could somehow be addressed, it would be a wonderful thing to have working in the system. Perhaps if I could organise some support on this because we've done everything we can using the email notification settings.
I simply attempted to update our invoice and remove the banking details and then found this message came up.
Our reading of this is that we are being forced to pay considerably more to be able to make an edit to our documents simply. As such, our invoices currently have the wrong bank details...
We do not wish to collect a charge for this client but to serve an invoice that has fields within the invoice pertaining to a customers identity number.
The invoice is to be sent to a group who pay the invoice.
I need an online meeting, please assist with a time for this.
We are starting to use the INVOICE system so much that we want to copy and update invoice as only a few lines are different.
We need to send invoices to the payee on a weekly basis, but there are fields that need to be updated, only the date.
We need to open their last invoice, copy it into PSB...
We need to generate manual invoices for certain customers.
We then mark the manually as paid when the money arrives back to us.
We need a link for the Customer to create their profile and billing method but make no payment.
But in some cases, we wish to have the customer create their account...
Sorry,
we did not want to update numbering - please check the issue again as initially reported.
We need to update to our banking details as provided in the first posting.....???
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